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'''Description'''\n\nWhen users experience problems with Zscaler, their productivity is affected by the time they spend communicating with IT, waiting for support, and troubleshooting on their devices.\n\n'''Solution'''\n\nThis automated workflow detects connectivity issues related to Zscaler and applies automatic remediation using event-driven triggers. \nBy proactively addressing these issues, the workflow helps to eliminate any disruption to user productivity, meaning users do not need to contact IT support or experience delays.\n\n'''Key Features:'''\n\n* Improve employee experience by reducing the need for scheduled remote sessions with IT support.\n* Save service desk time by reducing manual troubleshooting and automating ticket management.

Workflow: Zscaler (VPN) proactive troubleshooting

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