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'''Problem'''\n\nNew employees are required to complete several mandatory tasks during onboarding, such as updating personal information in HR systems. However, they may be unaware of the process or face technical issues like missing applications or misconfigured tools such as VPN that hinder progress. These roadblocks often lead to dependency on IT support and can result in a fragmented, frustrating onboarding experience.\n\n'''Solution'''\n\nA configurable workflow that verifies the presence and functionality of critical applications such as VPN and automatically triggers a welcome campaign for new employees. This campaign guides them through essential onboarding tasks, such as completing documentation on the company's HR portal.\n\n\n'''Expected value:'''\n\nBy implementing the 'Employee onboarding - Workday workflow' you can:\n\n* Ensure new employees are securely connected and authenticated through the corporate VPN, enabling seamless access to onboarding resources.\n* Automatically direct them to the appropriate HR portal to kickstart their onboarding journey.\n* Provide a guided onboarding experience to improve engagement and reduce time-to-productivity.\n* Reduce interaction and dependency on IT teams.\n* Proactively surface and log VPN issues to ITSM, helping IT teams resolve blockers before they impact the employee experience.

Workflow: Employee onboarding - Workday

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