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Workflow: Chrome update compliance

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Workflow: Chrome update compliance

Latest Version: 1.0.0.0
|
Released on July 19, 2024

This content can be installed directly from the in-product library in your Nexthink Infinity platform. For details on how to access the in-product library click here.

Description

Problem

Keeping web browsers up-to-date is crucial for security and performance, yet managing updates can be a challenge. Employees may postpone or ignore update notifications, leading to outdated versions of Chrome running on enterprise devices. This not only poses security risks but also hinders productivity due to lack of access to the latest features.

Solution

Introducing an automated workflow that ensures Chrome is always up-to-date on all enterprise devices. The workflow triggers a remote action to check if the Chrome version running matches the latest downloaded version. If they do not align, it prompts the user to restart Chrome. The workflow is designed to ask the user twice, and if the update is still not executed, the third execution of remote action will automatically restart the Chrome browser.

Expected value

By fully automating the Chrome update process, you will:

  • Automate the update process by triggering a remote action to check Chrome versions and prompt restarts.
  • Enhance user compliance with update policies by asking users twice before taking action, respecting their work continuity.
  • Ensure security and performance by keeping Chrome up-to-date without relying on user-initiated updates.
  • Reduce IT support workload by automating the update process and minimizing manual interventions.
  • Improve overall productivity by ensuring all users have access to the latest browser features and security updates.

Screenshots

Versions

  • 1.0.0.0 - 19 Jul 2024 - Initial release.

Platforms

Windows
macOS

Compatibility

V2024.1 and later