When your digital workplace works, everything works.
Most IT teams are too busy reacting to see the full picture. Workplace Experience flips the model, from ticket-driven to data-driven, so IT can proactively fix issues, automate resolutions, and continuously improve the experience and productivity for every employee, on every device.
Only Nexthink Infinity gives IT the universal visibility required to solve any employee issue rapidly and cost-effectively.
Workplace Experience, powered by Nexthink Infinity, gives IT teams the visibility and tools to see, diagnose, and fix digital workplace issues across every environment. This clarity helps drive productivity and reduce costs.
With complete visibility, your team can identify and resolve issues before they impact employees, freeing up time for more strategic work. Moving from reactive ticket management to proactive detection and automated fixes helps IT focus resources where they matter most.
Nexthink brings together real-time visibility, deep investigation, and automated remediation so IT can resolve issues quickly and efficiently.
Alert Hub gives IT a single, real-time view to assess the overall situation in the IT environment and detect the most urgent and impactful alerts of all incidents in a chronological timeline.
Device Timeline reveals what happened on any device with a detailed historical record d to help correlate issues with specific events and identify patterns and trends.
Remote Actions fix issues, gather data and prevent problems.
Many common issues can be resolved automatically within minutes through Remote Actions and self-healing, while automated workflows can deliver real-time, immediate resolution before issues impact users. Customers can move from proactive incident identification to automated fixes in minutes.
It provides real-time visibility, AI and automation, and digital adoption in one platform to drive measurable business impact like optimizing hardware lifecycles, and reclaiming unused SaaS licenses while enabling IT teams to empower transformational change.
Nexthink drives higher employee productivity, lower IT support costs, faster and safer digital transformation, stronger AI governance, improved service desk efficiency, reduced operational risk, and measurable ROI across the digital workplace.
You can schedule a demo or watch a recorded product demo.
IT Complexity Has Exploded
Providing support in today’s rapidly changing environment puts pressure on IT teams, and many organizations struggle to keep up. You expand your current support model and rely on employee-reported incidents to keep up, but with the limited visibility offered by typical monitoring tools, that’s not enough. This visibility gap leads to misused resources, poor service delivery, and an overwhelmed IT team battling an increasing number of tickets. It's unsustainable.
Unparalleled Visibility & Continuous Improvement
Workplace Experience – powered by Nexthink Infinity, the leading digital workplace observability and automation platform – delivers unparalleled visibility across all environments so you can see, diagnose and fix digital workplace issues to continuously optimize productivity and cost in a fast-changing IT landscape.
Expedite Tactical Troubleshooting
From applications crashing to network connection failures and the dreaded blue screen, Nexthink helps customers go from proactive incident identification to automated fixes in minutes.
Drive Strategic Initiatives
Digital transformation has and will continue to be a top priority for IT Teams. Nexthink gives customers the insights needed to optimize hardware lifecycles, reclaim unused SaaS licenses, implement operating system migrations and so much more.
Deliver On Core KPIs
Nexthink provides tangible value to contribute back to the business and hit key leadership priorities. Lowering MTTR and driving digital transformation leads to cost reduction, time savings, improved sustainability, increased employee productivity and more.
Discover Key Features
Alert Hub
Get a complete, real-time view of incidents happening across your organization. One central location shows all alerts that have been triggered over the past 30 days.
Device Timeline
See exactly what was happening on the affected device at the moment an incident occured. Look back over the last 30 days to uncover trends.
Remote Actions
Multiple remediation types services any need. Remote actions can be scheduled to avoid disrupting employees, triggered manually to fix in real-time or orchestrated via Infinity’s API.