IT Complexity has Exploded
Providing support in today’s environment puts tremendous pressure on IT teams, and many organizations struggle to keep up. With typical monitoring solutions’ limited visibility, IT expands its current support model and relies on employee-reported incidents, but that’s not enough. This visibility gap leads to misused resources, poor service delivery, and an overwhelmed IT team battling an increasing number of tickets.
Unparalleled Visibility & Continuous Improvement
Workplace Experience – powered by Nexthink Infinity, the leading digital workplace observability and automation platform – delivers unparalleled visibility across all environments so IT teams can see, diagnose and fix digital workplace issues to continuously optimize productivity and cost in a fast-changing IT landscape.
Solve Issues at Scale
Diagnose, communicate, and resolve technical problems simply and reliably with device insights including device compliance, stability, performance, and network insights. IT teams can quickly fix issues and continuously deliver a stable digital workplace for all employees and share data in real-time by importing and exporting data to and from Nexthink to personalize and enhance any business and IT processes.
Detect & Diagnose Faster
Solve employees’ technical issues before they disrupt the business with employee insights using real-time alerting, detailed diagnostics, and advanced visualizations combined with user feedback. IT teams can proactively optimize the employees’ digital experience by quickly uncovering and assessing IT issues, communicating directly with users, and measuring how it impacts employees.
Gain Complete Visibility
Regain visibility into application performance, reliability, and adoption across all employees, their unique devices, configurations, and locations. With the view across all systems, tools, apps, and interdependencies, IT teams can connect the dots and dramatically reduce MTTR with automated asset and application discovery, powerful diagnostics, and instant issue remediation.
Why Nexthink?
Only Nexthink Infinity gives IT the universal visibility required to solve any employee issue rapidly and cost-effectively.
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Collaboration Experience
Complete view of Teams and Zoom performance, reliability and adoption.