Don't simply deploy AI, continuously govern, enable and optimize it.
Nexthink is the only platform that brings AI observability, adaptive governance, employee guidance, and business outcome measurement together in a single experience. Discover every AI tool, understand how AI is changing work, guide employees toward approved solutions, and continuously optimize AI adoption across your digital workplace. Take control of your AI story while keeping the focus on delivering seamless, delightful experiences for your employees.
Discover every AI tool in use, understand where AI creates value or risk, and give stakeholders the insights needed to govern AI confidently while maximizing business impact.
This level of visibility into how and where AI is being used across our organization is critical. GenAI isn’t just a way to accelerate existing processes, it’s an opportunity to entirely reevaluate and reinvent all our processes. With AI Drive, we can see exactly which tools are being used for what purposes and by which users. It’s allowing us to tailor our adoption support at the enterprise, department, and even the individual level.
Nexthink AI Activation Hub helps organizations discover, govern, and optimize AI across the digital workplace. It provides a centralized view of AI usage, maintains a live inventory of AI tools, helps organizations reinforce AI policies, guides employees toward approved AI solutions, and measures the business impact of AI adoption from a single platform.
AI Activation Hub helps organizations manage AI use art work by:
- Discovering approved, emerging, and shadow AI tools across the enterprise.
- Assessing AI adoption, engagement, organizational risk, and business impact.
- Governing AI usage with adaptive policies and real-time employee guidance.
- Enabling responsible AI adoption through Nexthink Guides and contextual communications.
- Measuring adoption, productivity improvements, and business outcomes to continuously optimize AI investments.
AI Activation Hub measures how AI is being adopted across the organization using metrics such as active users, AI-engaged time, employee-reported time savings, and AI interactions. It benchmarks adoption against peer organizations, helping leaders understand where AI is creating value, where adoption is slowing, and where additional enablement can improve business outcomes.
Organizations can use these insights to:
- Identify AI champions and underutilized teams.
- Compare adoption across departments, business units, and AI tools.
- Validate productivity improvements before and after enablement initiatives.
- Quantify AI outcomes against business goals and KPIs.
- Make informed decisions about licensing, investment, and future AI rollouts.
Rather than relying on assumptions, organizations gain measurable evidence of how AI contributes to business performance.
AI Activation Hub provides visibility into public AI assistants such as ChatGPT, Claude, Gemini, Microsoft Copilot, and other enterprise AI tools, along with embedded AI features within business applications and custom AI solutions.
Using browser and endpoint telemetry, AI Activation Hub continuously monitors AI usage to provide visibility into:
- AI assistants and enterprise copilots.
- Embedded AI features within business applications.
- Custom AI applications and internal AI agents.
- Web-based and desktop AI activity.
- Adoption trends, engagement patterns, and AI usage over time.
Organizations can compare AI tools side by side, understand who is using them, identify emerging technologies, and maintain a continuously updated inventory of AI across the digital workplace.
AI Activation Hub continuously identifies approved, emerging, and unmanaged AI tools across the organization. Through passive, catalog-driven discovery, it maintains a live inventory of AI applications without requiring manual configuration.
Organizations can:
Discover newly accessed AI tools.
Identify unapproved or unmanaged AI applications.
Understand exposure to Shadow AI and how frequently.
Evaluate organizational risk before it spreads.
Redirect employees toward approved AI alternatives through Nexthink Guides and governance policies.
This helps organizations reduce Shadow AI while encouraging responsible innovation instead of relying solely on restrictive controls.
Yes. AI Activation Hub provides organization-wide visibility into AI adoption across departments, business units, regions, roles, workflows, personas, and individual AI tools. Interactive dashboards let you slice and compare AI adoption across multiple dimensions, making it easy to understand how AI usage varies across your organization and where additional support or governance is needed.
Organizations can:
Compare AI adoption across departments, regions, business units, and teams.
Identify AI champions and employees who may need additional support.
Analyze adoption by role, workflow, persona, or individual AI tool.
Monitor adoption trends and engagement over time.
Compare AI tools side by side to understand usage patterns.
Track governance status alongside adoption and business value.
These insights help leaders understand not only which AI tools are being used, but also who is using them, how adoption differs across the organization, and where AI is delivering the greatest business impact.
AI Activation Hub combines AI governance with employee enablement to make responsible AI usage part of everyday work.
Using Nexthink Guides and contextual communications, organizations can:
Reinforce AI policies at the moment employees interact with AI tools.
Display reminders before employees perform higher-risk actions.
Recommend approved AI alternatives.
Communicate updated AI policies as regulations and business requirements evolve.
Collect employee feedback to understand adoption barriers and identify opportunities for improvement.
Rather than simply restricting AI, organizations help employees confidently use AI while following organizational policies and best practices.
Nexthink connects every stage of enterprise AI management—from discovery and governance to employee guidance and business measurement.
Organizations can:
Measure AI adoption alongside productivity improvements.
Compare adoption against peer organizations.
Validate time savings through employee feedback.
Identify successful adoption patterns across departments.
Measure the impact of governance and enablement initiatives.
Optimize AI investments using real adoption data instead of assumptions.
By connecting AI usage with employee behavior and business outcomes, organizations can continuously improve AI adoption while maximizing the value of their AI investments.
AI Activation Hub provides both organization-wide and AI tool-specific engagement metrics to help leaders understand AI adoption, employee engagement, and business impact. It also categorizes employees based on their AI adoption behaviors, helping organizations identify AI champions, explorers, and employees who may benefit from additional guidance.
Organization-wide metrics include:
Weekly active users
AI-engaged time
AI interactions
Employee-reported time savings
Number of AI tools used
Adoption trends over time
Industry benchmarks
AI-powered insights and recommendations
AI adoption personas, including Champions, Explorers, and users with low or no adoption
Tool-specific metrics include:
Weekly active users by AI tool
AI-engaged time
Churned users
Available licenses
Adoption trends
AI-powered recommendations
Together, these metrics help organizations understand not only how AI is being used, but also who is leading adoption, where engagement is growing or declining, and which employees or teams would benefit most from targeted enablement.
AI Activation Hub automatically discovers AI tools across your organization through continuous, catalog-driven detection using browser and endpoint telemetry. The platform performs daily discovery to identify newly adopted AI tools and continuously updates AI usage insights as employee activity changes.
The platform automatically:
Discovers approved, emerging, and Shadow AI tools across the digital workplace.
Maps observed AI services against a continuously updated catalog of known AI applications.
Maintains a centralized inventory of AI assistants, enterprise copilots, embedded AI features, and custom AI tools.
Tracks AI adoption, engagement, and usage trends over time.
Identifies newly discovered AI tools without requiring manual configuration.
Because discovery is continuous, organizations don't need to know in advance which AI tools employees are using. As new AI technologies appear, AI Activation Hub automatically surfaces them so IT can evaluate them, apply governance policies, and guide employees toward responsible AI adoption.
AI Activation Hub helps organizations govern AI through a combination of policy management, employee guidance, and continuous visibility.
Organizations can:
Classify AI tools according to organizational policies and business requirements.
Allow, block, or redirect access to AI applications.
Maintain a centralized inventory of approved, pending, and unmanaged AI tools.
Reinforce AI policies through Nexthink Guides and contextual reminders.
Communicate policy updates directly to employees.
Track governance status and user adoption over time.
As AI technologies and regulations evolve, organizations can continuously update governance policies while helping employees make informed decisions at the moment they use AI. This approach balances security, compliance, and employee productivity without unnecessarily slowing AI adoption.