Stay ahead. Change fast. Minimize risk.
In today's dynamic workplaces, invisible infrastructure and remote work pose challenges in staying informed and preventing IT issues. The issue?
Limited visibility without an early warning system for proactive problem-solving. Current tools offer only partial insights, but IT efficiency requires precision. You need technology that ensures full visibility, continuous improvement in issue detection and resolution, allowing you to foresee and fix problems before impacting your workforce.
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Eliminate guesswork.
Make informed decisions. Act fast.
Workplace issues demand immediate attention. Identifying their source and understanding their impact is the challenge.
Enter Nexthink: a solution that grasps issues from the employee's perspective, covering the entire spectrum. It swiftly answers questions like "Are my employees facing work issues right now?" and "Can I identify issues on any device, from any location, using any application?”
Nexthink provides unparalleled visibility and extensive employee-focused intelligence, allowing you to monitor, diagnose, and resolve issues well before they surface—for every single employee, regardless of their connection location.
Conduct continuous, real-time data collection to gain immediate insights into employee experience, populating predefined live dashboards, and generating proactive alerts prioritized by their impact.
Efficiently monitor all facets of the digital employee experience in real-time, proactively identifying and notifying IT about potential issues before they escalate into major incidents.
Customize alert thresholds and workflows, seamlessly integrating with third-party systems to ensure a comprehensive and responsive monitoring solution.
Monitor and Alert in Real-time
Conduct continuous, real-time data collection to gain immediate insights into employee experience, populating predefined live dashboards, and generating proactive alerts prioritized by their impact.
Efficiently monitor all facets of the digital employee experience in real-time, proactively identifying and notifying IT about potential issues before they escalate into major incidents.
Customize alert thresholds and workflows, seamlessly integrating with third-party systems to ensure a comprehensive and responsive monitoring solution.
Diagnose with Precision
Utilize machine-learning pattern spotting to identify the context, scope, and impact of issues, accelerating troubleshooting processes.
Swiftly determine the root cause of issues affecting employees.
Visualize event-level data that impacts employees across all locations and devices.
Deploy automated recommendations to diagnose issues across all affected users and understand scope of the impact. Aggregate focus areas over multiple time periods for easy isolation of root causes.
Fix at Scale with Confidence
Minimize the need for manual intervention by ensuring effective issue identification and remediation through multiple logical steps within a single automated flow.
Implement comprehensive automation to efficiently remediate issues across over one million endpoints in a matter of seconds.
Proactively address and resolve issues before employees are impacted.
Tailor remediation processes to provide IT teams with one-click resolutions for common problems.
Look Beyond Problem-Solving
Execute critical cost-saving decisions across key IT initiatives and technologies by proactively identifying cost-saving opportunities. Analyze the potential impact and contribute to the optimization of your digital workplace.
Foster awareness, educate employees, and enhance the adoption of digital initiatives and etiquettes. Proactively prevent incidents and address behavioral errors within the workplace.
Leverage Nexthink's comprehensive, employee-centric platform, powered by robust and intricate metrics. Ensure the seamless execution of projects from inception to fruition, well ahead of schedule.