Nexthink’s AI Foundation
AI runs throughout the Nexthink platform, empowering you and your teams to accelerate decisions, enhance measurement capabilities, and create a higher-performing workplace. See how AI forms the foundation of everything Nexthink delivers.
Use AI to monitor and compare the technology performance for every employee in your organization, ensuring optimal digital experiences consistently, organization wide.
Let Nexthink AI insights identify root causes by analyzing how hardware, operating systems, software, and network connectivity interact, revealing exactly what creates positive or negative experiences.
Use AI to monitor and compare the technology performance for every employee in your organization, ensuring optimal digital experiences consistently, organization wide.
Let Nexthink AI insights identify root causes by analyzing how hardware, operating systems, software, and network connectivity interact, revealing exactly what creates positive or negative experiences.
You don’t know what you don’t know. That’s why Nexthink uses AI to anonymously cross reference the more than 15 million endpoints under management in real-time.
Leverage global performance-based thresholds for devices, operating systems, applications, DEX scores and more. Outlier detection surfaces anomalies across the global technology landscape so you can act quickly.
Nexthink provides real-time insights about what is taking place in
your environment, then makes informed recommendations for how to fix it. You
can feel confident about taking the right course of action the first time
around, no matter what the issue may be:
- Quickly address ongoing employee technology challenges: BSODs, application crashes, etc…
- Get in front of environment-wide problems: network degradation, software version compatibility, etc…
- Embark on digital transformation initiatives: operating system upgrades, AI enhanced workflows, etc…
KEY CAPABILITIES
Nexthink AI-Powered DEX in Action
Instantly uncover DEX issue impact with Alert Analysis
What Nexthink AI will tell you:
- •What has changed & when issues have surpassed the healthy metric threshold
- •Total number of people affected and who they are
- •Expected severity level of the issue for better prioritization
The result: answer executive level inquiries quickly during the time of a disruption with a single pane of glass view over the environment.
Faster problem resolution with Device Insights
What Nexthink AI will tell you:
- •System and binary crashes: potential causes, impact and prevalence
- •CPU and memory usage: unusual consumptions and impact
- •Teams/Zoom : call quality issue assessment
The result: less time spent analyzing dashboards and correlating root cause, especially when simultaneous issues are possible.
Quickly determine root cause with VDI Insights
What Nexthink AI will tell you:
- •Context of the session into view to enable pattern detection
- •How other employees are impacting the session
- •How other virtual machines are affecting the session
The result: gain additional context and save time troubleshooting and outsourcing when resolving VDI related issues.
Drive core business efficiency with Application Insights
What Nexthink AI will tell you:
- •Expected reasoning behind why an application is not performing
- •Number of people experiencing the issue
- •Underlying root cause through key page and transaction level data
The result: discover and benchmark real-time application performance status vs other enterprise organizations. Gain the context needed to identify if you’re a leader or a laggard across specific performance metrics and uncover where there is room to improve.
Stabilize and update seamlessly with Binary Insights
What Nexthink AI will tell you:
- •Your current binary performance & if issues are occurring
- •How that binary stacks up vs other versions being used internally
- •How that binary stacks up vs other versions being used across outside companies using Nexthink
The result: optimize change management. Upgrade binaries with confidence and eliminate potential rollbacks.
Confidently reach across the aisle with Network Insights
What Nexthink AI will tell you:
- •Instant node descriptions
- •Expected or unusual connection type
- •Normal or concerning metric levels
The result: provide user centric issue context to the network team, driving faster and more collaborative troubleshooting.
Understand and Improve Employee Experience with AI Employee Sentiment Analysis
How it works:
- •IT sends a single or multi-question open field text sentiment campaign
- •Nexthink AI will analyze all responses and aggregate results by response relevancy
- •Nexthink AI makes data actionable, recommending improvement tactics based on potential impact
The result: the ability to execute a completely unbiased employee experience pulse check at scale, with the opportunity to improve on challenges affecting the organization most.