The First AI-Powered Virtual Assistant for DEX
"Nexthink Assist makes it easier to tackle user challenges faster. No more query building is the future of IT, we’re excited that technology today is ready to meet that vision.” - Samuele Gantner, Chief Product Officer, Nexthink
Discover Nexthink Assist Key Capabilities
Nexthink Assist is the unified entry point to managing digital employee experience across the entire Infinity platform. Embedded directly into the search navigation, Nexthink Assist uses the latest large language models from OpenAI and Anthropic to help IT Teams see, diagnose, and fix DEX challenges instantly through the power of generative AI.
Information Generation
Empower IT Teams. Nexthink Assist helps users quickly find answers about device performance, binaries, user and session data, application information and more so they can resolve issues proactively.
Content Generation
Reduce IT workload. Nexthink Assist is designed to make campaign building instantaenous. Simply compose a quick request in natural language and watch Nexthink do the rest.
Coming soon. Ask Assist to create dashboards, alerts, remote actions, workflows and more to streamline all content generation.
Smart Search
Make onboarding easy. Nexthink Assist enables contextual search across product documentation, Library packs, DEX hub articles and more to help any Nexthink user get started fast with the information and context they need.
Insights Generation
Coming soon. Remove IT guesswork. Nexthink Assist turns data into clear insights. See what is happening around the organization, which employees are affected most and what you need to do to improve the situation.
Fast Track Your Journey to Preventative IT
Advanced AI capabilities span across the Nexthink Infinity platform and work together seamlessly to deliver root-cause analysis, global cloud insights, and step-by-step processes for how to fix or prevent a problem.
Baseline Your Environment
Use AI to analyze the technology performance of every employee within your organization to ensure optimal digital experience at all times.
Conduct automated root-cause analysis to see how hardware, operating systems, software, network connectivity and more all interact with each other and what is causing a positive or negative experience.
Baseline Your Environment
Use AI to analyze the technology performance of every employee within your organization to ensure optimal digital experience at all times.
Conduct automated root-cause analysis to see how hardware, operating systems, software, network connectivity and more all interact with each other and what is causing a positive or negative experience.
Add Global Context
You don’t know what you don’t know. That’s why Nexthink uses AI to anonymously cross reference the more than 15 million endpoints under management in real-time.
Leverage global performance-based thresholds for devices, operating systems, applications, DEX scores and more. Outlier detection surfaces anomalies across the global technology landscape so you can act quickly.
Make Informed Decisions
Nexthink overlays internal company profiling data with cross-customer benchmarking data and provides real-time insights for what is taking place in your environment and makes recommendations for how to fix it. You can feel confident about taking the right course of action the first time around no matter if you are:
- Quickly address an ongoing employee issue.
- Get out in front of a potential larger scale problem.
- Embark on a transformative technology intiative and need to keep the entire workforce running at full speed.
Apply the Benefits of Intelligent Diagnostics
Employee Hardware Issues
Use AI to scan all devices environment-wide and correlate point in time events. Leverage this data to identify clusters of employees that are experiencing a problem and understand the root-cause of the issue.
Binary Stability Issues
Use AI to remove IT guesswork. See if there is a more stable binary by cross referencing key performance metrics vs other binary versions throughout your organization and all devices managed under Nexthink. Get automated recommendations from Nexthink for how to improve performance – such as an update to a particular binary version.
Application Slow Down
Use AI to benchmark your application performance vs millions of other users to see where there are areas to improve. Get an instant breakdown on where the trouble lies backend load times, network connectivity or even a major outage from the application provider.
DEX Score Analysis
Heading into a quarterly business review to discuss your organizations' digital employee experience score? Reduce preparation time but come to the table more prepared than ever before. Nexthink uses AI to provide a global readout on DEX score and performance breakdown on an industry basis so you know where to focus and what you need to do to optimize DEX.
