Overview
Remote working has risen in both popularity and necessity, but with it comes inherent technological challenges that can threaten employee productivity, collaboration and overall satisfaction. Allow your remote workforce to thrive by offering reliable digital tools and proactive IT support solutions.
Ensure readiness
Make sure your infrastructure—and workforce—is remote ready
Verify your remote infrastructure compliance, and quickly analyze and test critical components such as device encryption, VPN health and application versioning status before, during, and after your remote working transition.
Manage the Remote Experience
Measure, manage and improve the digital experience for remote employees
Include remote workers in your overall metrics to gain a 360˚ view of their digital experiences and easily drill down to granular data for lightning-fast issue diagnosis. With this employee-centric insight, ensure employees can collaborate effectively, stay productive and have a great digital experience.
Maintain critical service performance
Enable remote productivity, collaboration and network quality
Gain real-time insight into your employees’ most important productivity and collaboration tools and services. Leverage dashboards, metrics and remote actions to track and fix device, network and application performance issues.
Engage with employees
Open a 2-way engagement channel with your remote workforce
Send out targeted campaigns to gather sentiment insight, enable employee-self-help or drive awareness campaigns. Ensure your employees are satisfied with their current digital experience and monitor their overall remote working morale.
