Nexthink Names Jon Cairns as Chief Customer Officer
This new position highlights the company’s dedicated focus on customer outcomes
BOSTON / LAUSANNE – June 11, 2024 – Nexthink, the leader in Digital Employee Experience (DEX) management software, today, announced that Jon Cairns has been appointed Chief Customer Officer. Having previously served the company as Senior Vice President of Technical Services, Jon will play a fundamental role in helping customers achieve exceptional outcomes as they continue their journey with DEX.
“At Nexthink, we view our relationship with our customers as a genuine partnership where we closely collaborate to foster mutual growth and success,” said Pedro Bados, Co-Founder and CEO at Nexthink. “Jon’s extensive experience with Nexthink and the broader industry, will enable him to excel in this role, ensuring that as a company we continue to deliver world-class outcomes for our customers.”
“Over the past six years, I’ve witnessed first-hand the dedication to customers at Nexthink. This starts with a deep understanding of our customers’ needs and leverages our ability to provide them with clear business outcomes and value” said Jon Cairns, Chief Customer Office at Nexthink. “I look forward to continuing to strengthen our relationship with our customers and looking for innovative ways we can provide value and outcomes in their DEX journeys.”
Jon previously served as the Senior VP of Technical Services during his six-year tenure with Nexthink, covering presales, professional services, managed services, and customer success. Prior to joining Nexthink, he held a series of leadership positions with McAfee, VMware, and Peregrine Systems with deep expertise in End User Computing and how to deliver success for customers. He will be based in London, United Kingdom.
About Nexthink
Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.
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