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Workflow: Windows 11 migration


Workflow: Windows 11 migration

Latest Version:
Released on April 11, 2024

This content can be installed directly from the in-product library in your Nexthink Infinity platform. For details on how to access the in-product library click here.



Transitioning to Windows 11 presents a significant challenge for IT departments, with potential compatibility issues, user resistance, and potential operational disruptions. What's more, this process takes time, requiring IT Teams to invest significant resources over a long period of time to manually perform the necessary verification and migration steps.


Orchestrate the Windows 11 migration process with automated compatibility checks and pre-to-post migration user engagement. Non-compatible devices can be flagged in SericeNow, while compatible devices can move on to be automatically migrated using Entra ID.

This workflow automatically:

  • Automating the assessment of pre-Windows 11 devices for Windows 11 compatibility
  • Reporting incompatible or partially compatible devices through an ITSM solution
  • Automatically attempt to resolve common incompatibility issues such as low disk space or TPM and CPU compatibility
  • Engaging with users of compatible devices to determine the appropriate time to update



  • - 11 Apr 2024 - Initial release




V2023.8 and later