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'''Problem'''\n\nTransitioning to Windows 11 presents a significant challenge for IT departments, with potential compatibility issues, user resistance, and potential operational disruptions. What's more, this process takes time, requiring IT Teams to invest significant resources over a long period of time to manually perform the necessary verification and migration steps.\n\n'''Solution'''\n\nOrchestrate the Windows 11 migration process with automated compatibility checks and pre-to-post migration user engagement. Non-compatible devices can be flagged in SericeNow, while compatible devices can move on to be automatically migrated using Entra ID. \n\n'''This workflow automatically:'''\n\n* Automating the assessment of pre-Windows 11 devices for Windows 11 compatibility\n* Reporting incompatible or partially compatible devices through an ITSM solution\n* Automatically attempt to resolve common incompatibility issues such as low disk space or TPM and CPU compatibility\n* Engaging with users of compatible devices to determine the appropriate time to update

Workflow: Windows 11 migration

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