Workflow: Windows 11 migration
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Description
Problem
Transitioning to Windows 11 presents a significant challenge for IT departments, with potential compatibility issues, user resistance, and potential operational disruptions. What's more, this process takes time, requiring IT Teams to invest significant resources over a long period of time to manually perform the necessary verification and migration steps.
Solution
Orchestrate the Windows 11 migration process with automated compatibility checks and pre-to-post migration user engagement. Non-compatible devices can be flagged in SericeNow, while compatible devices can move on to be automatically migrated using Entra ID.
This workflow automatically:
- Automating the assessment of pre-Windows 11 devices for Windows 11 compatibility
- Reporting incompatible or partially compatible devices through an ITSM solution
- Automatically attempt to resolve common incompatibility issues such as low disk space or TPM and CPU compatibility
- Engaging with users of compatible devices to determine the appropriate time to update
Screenshots
Versions
- 1.0.0.0 - 11 Apr 2024 - Initial release