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With this pack, IT teams will receive a wide range of unique metrics, dashboards, remote actions, and engagement campaigns to understand the current state of their hybrid landscape, take direct action on performance issues, and engage with their hybrid workforce.\n\n'''''Complete Landscape visibility'''''\n\nCombine deep, granular-level technical date with direct employee sentiment insight for complete employee-centric visibility and understanding of your hybrid IT ecosystem. Compare and manage the digital experiences of your remote vs office workforce with detailed scores and breakdowns.\n\n'''''Readiness assessment'''''\n\nEnsure the required readiness assessments that you will need to be sure your remote workers are compliant and will be able to stay productive, regardless of where they are.\n\n'''''Technical insight'''''\n\nThe extensive coverage of real-time data includes the connectivity, performance and stability of your device, applications and collaboration tools for all your working styles of office, hybrid and remote employees - along with an understanding of how the capacity of the network is performing.\nIdentify software that is using up that valuable bandwidth and identify your top talkers with the pack's dashboards, which give a seamless transition from a high-level summary view of activity to deep technical detail.\n\n'''''Collaboration experience'''''\n\nEnsure employees of all workstyles can seamlessly collaborate with their colleagues, regardless of distance. Whether through Teams, or Zoom, this pack provides detailed insight about audio, video and connectivity quality as well as a look at the stability and version compliance of the toolsets in use.\n\n'''''Remote actions and investigations'''''\n\nEasily investigate, diagnose and remediate performance issues or satisfaction drops across your different types of employee workstyle, from office to remote, with instant investigations and direct remote actions. Understand key insights such as if passwords are soon to expire to proactively notify employees or whether the Wi-Fi signal from their home office is weak.\n\n'''''Direct workforce engagement'''''\n\nOpen a 2-way communication channel with your  workforce to ensure they are fully equipped to work remotely, gather employee sentiment insight about their remote experiences, and keep them up to date with any critical company-wide announcement or technical IT information.

Hybrid Working Experience

Checks if the certificate exists in the keystore and if its expiration date is not overdue.

Name of the certificate to be checked, as it is identified in the macOS keystore

Certificate name

Days in the future, from current execution date, to consider a certificate as "about to be expired"

Days to expire

Check certificate validity

Indicates if the certificate is valid or expired

Certificate valid

Indicates if the certificate is close to expiry based on the input threshold

Certificate about to expire

Poor WiFi connectivity leads to sluggish application performance, call drops, and delays in accessing corporate resources - directly affecting user productivity. Troubleshooting is difficult due to dynamic environmental factors.\n\nThis Remote Action continuously monitors WiFi signal quality on user devices, tracks performance over time, and detects issues such as weak signal strength, network congestion and nearby interference sources.\n\nAdministrators can specify corporate WiFi networks (SSIDs) to monitor, along with an acceptable signal quality threshold. If a device is connected to a monitored corporate network and signal quality falls below the threshold, a campaign can be triggered prompting the user to move closer to the access point.\n\nIt displays device WiFi connection status along with various WiFi properties.\n\n- **Value:**\n  - Improves end-user productivity by identifying poor WiFi conditions.\n  - Reduces WiFi-related incident tickets by giving IT teams better visibility.\n  - Helps enforce corporate connectivity standards for remote and office users.\n\n**Ideal Target Environment**\n\n- **Supported Platforms:**\n    - Windows: Windows 7 onwards\n    - macOS: macOS Sonoma onwards\n\n- **Windows Server Compatibility:** No\n\n**Recommended Schedule:**\n\nAdministrators are free to adjust the schedule based on their business requirements. However, recommended to run during active user hours to ensure timely detection without impacting performance.

The script should be executed every 1 hour.

Comma-separated list of SSIDs which are defined as corporate. It can be empty

Corporate networks

Minimum signal quality percentage to consider the current wireless network as good (0 to 100)

Acceptable signal quality

Minimum signal quality percentage to consider nearby networks to be competing with the current wireless network (0 to 100)

Nearby networks acceptable signal quality

Maximum signal percentage difference between the current wireless network and the available networks to consider them as competing (0 to 100)

Nearby networks maximum signal difference

Number of times (1 to 200) the signal has to be under the acceptable threshold during current day to notify the user via a campaign

Alert user after bad signals

If set to 'true' BSSID data for Wifi networks will not be displayed 'ANONYMIZED' will be shown

Anonymize BSSID

Campaign to show to recommend to get closer to the router. Use an empty GUID (00000000-0000-0000-0000-000000000000) or '' to avoid campaign

Campaign ID

Get Wi-Fi signal strength

If the device is connected to a wireless network categorized as corporate

Connected to corporate WiFi

Signal quality percentage as presented by Windows

WiFi signal quality

Wi-Fi signal quality average during the current day

WiFi signal quality average

WiFi strength in dbm

Number of times the Wi-Fi signal quality was below the acceptable signal threshold during the current day

Bad signal count

Percentage of time the Wi-Fi signal quality was below the acceptable signal threshold during the current day

Bad signal percentage

Speed of the connected wireless network in Mbps (Megabits per second)

WiFi speed

Radio type used by the device's adapter connected to the active wireless network

Wifi radio type

Channel used by the active wireless network

WiFi channel

If there is noise caused by competing networks using the same channel as the active wireless network

CoChannel congestion

Details of the co-channel competing networks if there are any. The list is in CSV format

CoChannels list

If there is noise caused by competing networks using adjacent channels with respect to the active wireless network

Adjacent channels congestion

Details of the adjacent competing networks if there are any. The list is in CSV format

Adjacent channels list

Windows 7 x86 (English) - Windows 10 x64 (English) (1903)

VM Windows 7 x86/x64 (Multi-language) - Windows 10 x86/x64 (Multi-language) (1803/1809/1903)

Devices without proper encryption pose serious compliance and security risks, especially in regulated industries. BitLocker is a critical encryption technology for protecting sensitive enterprise data.\n\nThis Remote Action collects detailed information related to BitLocker encryption and TPM configuration to support compliance monitoring and proactive troubleshooting. It retrieves:\n\n - TPM version, presence, enablement, activation, and ownership status\n - BitLocker volume protection and conversion status\n - Encryption methods in use\n - Configured key protectors\n - Active Directory backup status of recovery keys\n - System drive readiness and encryption compliance state\n \nValue:\n\n - Provides centralized visibility into encryption status across endpoints\n - Helps detect configuration gaps or TPM misalignment\n - Supports audits and regulatory compliance efforts\n - Enables faster root cause analysis in case of encryption or access issues\n\n**Pre-Requisites**\n\n - Device must have compatible storage volumes managed by BitLocker\n\n**Ideal Target Environment**\n\n - **Supported Platforms:**\n    - Windows: Windows 10 onwards\n - **Windows Server Compatibility:** No.

Get BitLocker information

TPM version

TPM present

Indicates whether the volume and its encryption key (if any) are secured

Protection status

The status of the encryption or decryption on the volume

Conversion status

The encryption algorithm and key size used on the volume

Encryption method

Lists of protectors used to secure the volume's encryption key

Key protectors

TPM is enabled

TPM is active

TPM is owned

If the device has the GPO for AD backup enabled

AD GPO enabled

If the device has the system drive on a NTFS file system

System drive ready

Windows 10 x64 (1809,1903) on Dell Latitude E7470, Lenovo T480s

VM Windows 10 x64 multi-language (1809,1903)

VM Windows 10 x86/x64 (Multi-language) (1803/1809/1903)

Checks password expiration date and if it is within the time frame provided by the input parameter, runs a campaign to warn the user (providing link to reset the password).

ID of the campaign to notify the user that the password is about to expire and to provide the URL to reset it

Number of days left for the password to expire. If expiration date is inside this time frame, the campaign is run

Days until expiration

Maximum random delay set to avoid domain controller overload. Provide number of seconds less than 600

Maximum delay in seconds

Number of days for the password to expire since it is set

Invoke proactive password reset

Number of days left until password expiry

Returns if the user password never expires

Password never expires

Windows 7 x86/x64 multiple languages, Windows 10 x64 (1809, 1903)

Gets an APFS file system disk encryption and decryption information in addition to checking whether FileVault is enabled or not.

Get encryption information

Indicates whether the disk is encrypted or decrypted

Holds the method which was used to encrypt the disk (if applicable)

Indicates whether FileVault is enabled or not on the device

FileVault is enabled

Tests if the certificate pair is present and valid on the device. In addition, provides a warning if the certificate is about to expire in the days specified as an input parameter.

Subject name of public certificate, stored in Root (company cert)

Public certificate subject

Number of days that should trigger execution status message that user certificate is about to expire in the provided number of days

Private user certificate expiration threshold

Test certificate pair is valid

If public certificate is present and has not expired

Public company certificate valid

If private user certificate issued using company certificate is present and has not expired

Private user certificate valid

If private user certificate expiration date is within range parameter "PrivateUserCertificateExpireInLessThanDays" - now

Private user certificate about to expire

VM Windows 7 x64 (Multi-language) - VM Windows 10 x86/x64 (Multi-language) (1803/1809/1903)

Hybrid Working Experience

Description

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