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'''Requirements'''\n\nThis pack requires that you install the Nexthink Connector for Citrix Virtual Apps and Desktops.\n\n'''Problem'''\n\nDesktop virtualization is a very flexible but complex desktop delivery concept offered as a service from datacenters or cloud. Virtual desktops are managed by teams of experts and their administration involves highly specialized tools which are often not accessible or valuable to a broader EUC audience. This gap between the virtualization experts, broader EUC support teams and EUC leadership often results in long resolution times, unnecessary and incorrect routing of tickets to virtualization experts and incorrect prioritization of issues.\n\n'''Solution'''\n\nThe Live dashboard for virtual desktops complements existing features in Nexthink and provides key insight into how virtual desktops are organized and how they are performing. It displays key performance indicators for user experience and system health that help localize potential issues and more efficiently assess and route issues.\n\n'''Key Features:'''\n\n* Track how users perceive the performance of the virtual desktops.\n* Analyze performance bottlenecks using key performance indicators.\n* Get a quick overview of currently active virtual desktops and users

Desktop Virtualization Optimization

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