Description
With this pack, IT teams will receive a wide range of unique metrics, dashboards, remote actions, and engagement campaigns to understand the current state of their remote landscape, take direct action on performance issues, and engage with their remote workforce.
''Complete Landscape visibility''
Combine deep, granular-level technical date with direct employee sentiment insight for complete employee-centric visibility and understanding of your remote IT ecosystem. Compare and manage the digital experiences of your remote vs office workforce with detailed scores and breakdowns.
''Readiness assessment''
Ensure the required readiness assessments that you will need to be sure your remote workers are compliant and will be able to stay productive, regardless of where they are.
''Technical insight''
The extensive coverage of real-time data includes the connectivity, performance and stability of your remote devices, applications and collaboration tools along with an understanding of how the capacity of the network is performing.
Identify software that is using up that valuable bandwidth and identify your top talkers with the pack's dashboards, which give a seamless transition from a high-level summary view of activity to deep technical detail.
''Collaboration experience''
Ensure remote workers can seamlessly collaborate with their colleagues, regardless of distance. Whether through Skype, Teams, or Zoom, this pack provides detailed insight about audio, video and connectivity quality as well as a look at the stability and version compliance of the toolsets in use.
''Remote actions and investigations''
Easily investigate, diagnose and remediate remote worker performance issues or satisfaction drops with instant investigations and direct remote actions. Understand key insights such as if passwords are soon to expire to proactively notify employees or whether the WiFi signal from their Home Office is weak.
''Direct workforce engagement''
Open a 2-way communication channel with your remote workforce to ensure they are fully equipped to work remotely, gather employee sentiment insight about their remote experiences, and keep them up to date with any critical company-wide announcement or technical IT information.
''Digital Experience Score''
The Remote Worker Experience pack Version 6.x and lower relies on the Nexthink Digital Experience pack version 1.X. There are a number of metrics that exist in the dashboards that refer to Scores found in the Digital Experience 1.x Pack.
Nexthink has released a Digital Experience pack version 2.0 and, if installed, it is likely that you will then wish to uninstall the existing DEX 1.X scores. This will break a number of the metrics in the Remote Worker pack until they are updated to reference these V2 scores.
Use the Update for DEX V2 pack to update your Remote Worker Experience Library Pack to support the new DEX V2 Scores. It will replace some metrics from the Remote Worker Experience pack.
Once imported you will not see any change to the metric tree as the metrics replace their older counterparts, however history for the replaced metrics will be lost.
Visit the Nexthink Community to be part of the community discussion, discuss the pack, or reach out about any improvement you'd like to see.
Once the pack is downloaded, please view the configuration document to get the most out of it.
''Complete Landscape visibility''
Combine deep, granular-level technical date with direct employee sentiment insight for complete employee-centric visibility and understanding of your remote IT ecosystem. Compare and manage the digital experiences of your remote vs office workforce with detailed scores and breakdowns.
''Readiness assessment''
Ensure the required readiness assessments that you will need to be sure your remote workers are compliant and will be able to stay productive, regardless of where they are.
''Technical insight''
The extensive coverage of real-time data includes the connectivity, performance and stability of your remote devices, applications and collaboration tools along with an understanding of how the capacity of the network is performing.
Identify software that is using up that valuable bandwidth and identify your top talkers with the pack's dashboards, which give a seamless transition from a high-level summary view of activity to deep technical detail.
''Collaboration experience''
Ensure remote workers can seamlessly collaborate with their colleagues, regardless of distance. Whether through Skype, Teams, or Zoom, this pack provides detailed insight about audio, video and connectivity quality as well as a look at the stability and version compliance of the toolsets in use.
''Remote actions and investigations''
Easily investigate, diagnose and remediate remote worker performance issues or satisfaction drops with instant investigations and direct remote actions. Understand key insights such as if passwords are soon to expire to proactively notify employees or whether the WiFi signal from their Home Office is weak.
''Direct workforce engagement''
Open a 2-way communication channel with your remote workforce to ensure they are fully equipped to work remotely, gather employee sentiment insight about their remote experiences, and keep them up to date with any critical company-wide announcement or technical IT information.
''Digital Experience Score''
The Remote Worker Experience pack Version 6.x and lower relies on the Nexthink Digital Experience pack version 1.X. There are a number of metrics that exist in the dashboards that refer to Scores found in the Digital Experience 1.x Pack.
Nexthink has released a Digital Experience pack version 2.0 and, if installed, it is likely that you will then wish to uninstall the existing DEX 1.X scores. This will break a number of the metrics in the Remote Worker pack until they are updated to reference these V2 scores.
Use the Update for DEX V2 pack to update your Remote Worker Experience Library Pack to support the new DEX V2 Scores. It will replace some metrics from the Remote Worker Experience pack.
Once imported you will not see any change to the metric tree as the metrics replace their older counterparts, however history for the replaced metrics will be lost.
Visit the Nexthink Community to be part of the community discussion, discuss the pack, or reach out about any improvement you'd like to see.
Once the pack is downloaded, please view the configuration document to get the most out of it.
Screenshots
Versions
Content
metrics - 102
services - 4
campaigns - 6
categories - 15
dashboards - 12
investigations - 2
remote actions - 7
Get BitLocker information
Invoke proactive password reset
Check certificate validity
Test certificate pair is valid
Get encryption information
Get Wi-Fi signal strength
Kerberos password expiration reminder
Required Products
Nexthink Act
Nexthink Engage
Platforms
Windows 7 and newer
macOS Catalina and newer
Compatibility
Nexthink v6.27 and later.
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