With over 5 million business users, Google’s cloud-based suite is gaining steam across many organizations as an efficient workforce productivity and collaboration solution. However, G suite also creates a significant shift in IT’s digital service management, forcing them to adapt to an unfamiliar cloud infrastructure. With Nexthink, IT gains a full understanding of service performance to remediate any issues, drive employee service adoption and set enforceable compliance standards to provide the best possible DEX with G Suite.
Health and Remediation
Actionable insight – from cloud to device
Gain complete service infrastructure visibility into your G Suite landscape and drill-down from high-level metrics all the way to granular device details to detect and fix technical issues.
Awareness, adoption and satisfaction
Workforce engagement that matters
Gather user sentiment data and correlate it with technical metrics to contextualize service usage and satisfaction. This enables IT to drive targeted engagement campaigns to drive awareness and adoption and ensure a great G Suite experience.
Manage your desired state
Set G Suite service standards and maintain a desired state of compliance. You can act remotely on compliant devices or send targeted awareness campaigns to inform users about policies and best practices. We provide the flexibility for you to choose what works best for you.