Zero Disruption Expert Insights: When Prevention Becomes the Operating Model

In this 4-part series, we’re exploring the seismic shift happening in IT operations.

Now, in Part 3, we examine what happens when prevention becomes the operating model.

Join Matthew Harmon, IT Director at Burns & McDonnell, as he shares lessons learned from the journey toward a zero-disruption workplace. Through real-world examples and expert discussion, we'll explore how Burns & McDonnell are using AI and automation to prevent issues before employees experience them – creating a workplace where support becomes increasingly invisible.

Through attending this session, you will learn:

• How leading organizations are reducing employee disruption by preventing issues before they impact productivity.
• How Spark is helping shift IT from responding to incidents to preventing them altogether.
• What practical lessons organizations have learned through taking the preventative approach.

Why attend

Discover the impact of a zero disruption operating model:

• For IT: less time spent reacting, more time focused on improvement, optimization, and strategy.
• For employees: technology works, issues are handled in the background, and support feels invisible.

See the Zero Disruption Workplace in Action.