Nexthink VDI Experience Solves Every Desktop Virtualization Challenge
Nexthink launches world’s first AI-guided VDI experience solution
BOSTON / LAUSANNE — Jan 23, 2025 – Nexthink, the leader in Digital Employee Experience (DEX) management, today announces the launch of Nexthink VDI Experience, designed to eliminate every Virtual Desktop Infrastructure (VDI) issue employees face.
Despite security and flexibility advantages, most VDI implementations continue to be plagued by spiralling operational costs. And, even when the VDI infrastructure works smoothly, the user experience can still be highly problematic. As a result, VDI operational teams are constantly fire-fighting issues, with 89% reporting regular escalations, with nearly a third (31%) receiving escalations daily.
Nexthink VDI Experience empowers VDI teams to proactively identify and remediate every VDI issue through end-to-end monitoring of the client, network, infrastructure, virtual desktop and applications. Coupled with powerful AI-driven analytics, IT teams can now maximize the potential of VDI solutions while boosting the productivity of both VDI teams and the employees they service.
“The need for a solution like this has been evident for a while,” said Samuele Gantner, Chief Product Officer, Nexthink. “Implementing VDI that is cost-effective whilst ensuring a consistently great user experience has been an impossible task. With so many external factors affecting VDI, it has been impossible to know what to change, meaning that issues take forever to resolve, and frustrated employees continue to suffer.”
Key highlights of VDI Experience include:
- End-to-end visibility through granular VDI experience indicators sampled every 3 seconds.
- Purpose-built user interface designed for VDI teams to instantly discover, diagnose and fix VDI problems.
- Proactive alerting across all aspects of VDI to detect emerging issues.
- AI-powered insights that highlight underlying trends and patterns that require focus.
- Advanced remediation to deliver instant fixes and intelligent workflows to automate complex recurring issues.
"At Experience 24, Nexthink showcased our vision to bring Full Observability and AI for IT across any app, any device, any OS and any VDI” added Gantner. “In 2025, IT departments shouldn’t be having to rely on employee complaints to find out about VDI problems. With VDI Experience, IT will always be a step ahead, fixing issues before users notice them.”
Nexthink VDI Experience becomes generally available for all customers in February. For more information about Nexthink VDI Experience visit our website: VDI Experience Product page
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