Nexthink Recognized as a Customers’ Choice in Gartner® Peer Insights™ Voice of the Customer for Digital Employee Experience Management Tools
We’re thrilled to share the exciting news that Nexthink has been recognized as a Customers’ Choice in the inaugural 2025 Gartner® Peer Insights™ Voice of the Customer for DEX Tools.
In our view, what makes this recognition truly special is that it comes directly from the people who know our platform best – the IT leaders who use Nexthink every single day.
Apart from this, we are recognised as a Leader in the Gartner® Magic Quadrant™ for DEX Management Tools for the second consecutive year. Together, the customer feedback and analyst insights highlight both the impact of our platform and the growing momentum of DEX in the market.
Why This Recognition Matters to Us
As emerging technologies reshape the way we work, the demands on IT are growing faster than ever. IT leaders are no longer just maintaining systems – they’ve become strategic business drivers, and DEX plays a pivotal role in this shift.
We believe this Customers’ Choice distinction reflects the voices and experiences of our customers. As organizations continue to focus on improving digital employee experience, many rely on Nexthink to help them:
Gain instant, real-time visibility into every employee’s digital experience
Use AI-powered insights to identify and diagnose issues before they spread
Transform manual, time-consuming tasks into automated, zero-touch resolutions
What Our Customers Had to Say
Here’s a glimpse of what our DEX community has to say about their experiences:
"Nexthink has been a game change for us as we've looked to modernize our digital end-user experience. Not only is the product top tier, our partners at Nexthink are engaged and are helping guide us on our journey.”
Director – End User Computing, Banking
"Nexthink has transformed our IT operations with real-time insights and proactive issue resolution. Its intuitive interface, powerful analytics and user centric approach significantly improves employee digital experience. A must have for modern IT teams."
Senior Consultant – IT Services
"Nexthink has been one of the best vendors I have worked with in my career. They stand behind their product and actively seek feedback about the product."
Digital Experience Architect, Miscellaneous
Learn more about what real users had to say about Nexthink on Gartner Peer Insights.
A Thank You to Our Community
At Nexthink, customer feedback is at the heart of how we innovate. Thank you to every customer who shared a review on Gartner Peer Insights. Your insights not only shape our roadmap but also ensure we build products that address the realities of your everyday work.
As we look ahead to the New Year, we remain committed to staying ahead of these changes. To support IT teams in this journey, we’ve introduced new capabilities: Workspace, the latest evolution of Nexthink Assist to streamline how teams interact with and resolve issues, and AI Drive providing unmatched visibility into AI tool usage across the entire digital workplace. This is just the start as we continue to push the boundaries of what DEX can achieve.
If you have a Nexthink story to share, we encourage you to join the Gartner Peer Insights community and have your say.
Learn more about Nexthink’s recognition as Leader in 2025 Gartner® Magic Quadrant™ for DEX Tools: https://nexthink.com/gartner-magic-quadrant-dex
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Gartner , MAGIC QUADRANT and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
Voice of the Customer for Digital Employee Experience Management Tools, Peer Community Contributor, 26 November 2025