WORKPLACE EXPERIENCE
Manage the Complexity of Your Digital Workplace
Insurance firms must deliver a positive customer experience or risk losing out to the competition. Nexthink offers end-to-end visibility of every endpoint, with real-time alerts , and automated remediation capabilities to find and fix issues before they become negative customer experiences.
Meet Your Greatest Pain Points Head On
With the power of end-to-end visibility and automated remediation, you can streamline the monitoring and management of your digital workplace—creating effortless workflows for outstanding operational and cost efficiency.
Find and eliminate technology disruptions for customer facing employees before they occur.
Easily manage the end user experience of legacy applications and outdated hardware and promote risk-free modernization.
Cut through the confusion of hybrid work with detailed endpoint data regardless of device location, set up, or network.
Reduce time and resource needs to manage endpoint compliance with automated alerts that spot and remediate issues as they arise.
EMPLOY AUTOMATION
See, Diagnose, and Fix Issues Before Impact
Automate issue response from identification through remediation. Proactively monitor your entire technology estate with automatic alerts set to trigger at preset thresholds. Know when issues occur before employees start reporting them. Preconfigured remediations fix issues at scale. Get technology problems out of the way to free up time for your teams, and for your employees – so that employees can provide the top quality service your customers expect.
IMPROVE EFFICIENCY
Reduce Cost Without Reducing Performance
In the insurance industry, margins are tight. Don’t let your IT support be a cost-center. Out of the box dashboards give a bird’s eye view of hardware health, software usage, and other vital datapoints so you can make cost saving changes that improve productivity. Put detailed telemetry data at your L1 agents’ fingertips to make your service desk more efficient, speed time to resolution, reduce costly escalations, and help your employees be more productive.
ENHANCE DIGITAL TRANSFORMATION
Eliminate Risk and Ensure Compliance
Many insurance firms continue to use legacy systems, locked into on-prem systems with challenging migrations. Nexthink’s lightweight endpoint agent monitors on-prem and cloud applications, so you can identify and eliminate potential points of failure before your digital transformation project even begins. Monitor both legacy and modern applications for compliance thresholds and communicate with employees to ensure devices are up to date and performing smoothly. Share data with cross-functional teams to enable collaboration across departments. Make digital transformation easier with Nexthink.
EBOOK
IT Through a Crisis: Creating a Recession-Proof Digital Workplace
Universal Visibility to Find and Fix It All
Nexthink Infinity
Proactively identify employee experience issues before they become IT problems, with immediate red-flags about any incident.
Identify the context, scope, and impact of issues to accelerate troubleshooting through machine-learning pattern spotting.
Automate everything and powerfully remediate anything in seconds across more than 1 million workspaces.