Collaboration applications underpin today’s entire productive employee experience, where single-employee issues typically impact multiple employees to cause escalating productivity losses. Because IT lacks visibility into employee hybrid work environments and networks underlying these tools, almost every employee’s productivity can be negatively impacted without IT knowing, until the ticket storm begins.
With Nexthink Infinity your IT team gains comprehensive visibility across the entire employee experience by adopting and using leading collaboration applications like Teams and Zoom, enabling rapid validation, isolation, and remediation of any issues before ticket storms begin.