Nexthink Named in the 2022 Gartner® Market Guide for DEX Tools
BOSTON / LAUSANNE — October 11, 2022 – Nexthink, the leader in Digital Employee Experience (DEX) management, has been named in the Gartner Market Guide for DEX Tools. The report aims to help digital workplace leaders to understand available capabilities and navigate the DEX tools market.
As Gartner notes in the report, “demand is rising for objective measurement and continuous improvement of DEX as its influence on the overall employee experience increases. This burgeoning influence is driven by the shift to hybrid work, continued digital workplace investment, financial pressures related to inflation, accelerated software release cadence and unprecedented talent conditions (collectively known as the “great resignation”).”
Nexthink’s inclusion in the market guide comes on the heels of the release of Nexthink Infinity ™ which brings together the company’s core value set into the most advanced analytics, automation, and remediation platform for end-user computing. The entirely cloud-based platform brings unparalleled visibility and analytics across any environment so that IT teams can become proactive and provide an always-on workplace to their employees, everywhere.
“Pre-pandemic only 49% of technology leaders viewed DEX as an essential part of business, but today 96% agree that strong DEX is a top priority and we feel that the Gartner Market Guide for DEX Tools further emphasizes this shift,” says Pedro Bados, CEO and Co-founder of Nexthink. “How we work has changed and organizations need to help enable ideal digital workplaces. To help organizations achieve this goal, Nexthink is focused on providing the visibility and understanding needed to help organizations all over the world offer a more proactive IT approach.”
Gartner sees several factors that differentiate representative DEX tools from complementary technologies that can be used in evaluation, including: origin of platform of tool, installed base, endpoint diversity, data collection, employee engagement, analytics and hosting, automation library and workflow engine, integrations, services, and partnerships. In our opinion, all of these factors Nexthink meets and exceeds, along with the confidence of it being a recognized leader in The Forrester Wave™: End–User Experience Management, Q3 2022 report.
In addition to Nexthink’s inclusion in the Gartner Market Guide for DEX Tools, the company has been recognized with overall rating of 4.6 out of 5 stars, as on Jul 2021 based on 128 reviews in the 2021 Gartner® Peer Insights™ Voice of the Customer Report.
To learn more about the report and Nexthink check out: https://www.nexthink.com/resource/gartner-market-guide-for-digital-employee-experience-dex-tools/
Gartner, Market Guide for DEX Tools, Dan Wilson, Tom Cipolla, Tori Paulman, Autumn Stanish, Stuart Downes, 31 August 2022
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