EasyVista integrates Nexthink into its ITSM platform
Noisy le Grand, January 13 2015 – EasyVista (www.easyvista.com), a global leader in consumerized service management solutions for mid to large-sized enterprises today announced its integration with Nexthink® the leading provider of End-user IT Analytics for security, ITSM and transformation.
With this new collaboration, EasyVista gives customers the ability to track the performance of the information system, providing a view of all workstations in real-time and thus enabling IT departments to proactively manage issues. EasyVista users receive the information in real-time from Nexthink and can solve performance problems quickly for all end-users. The support and problem management processes are thus greatly improved. Moreover, IT transformation projects are carried out with improved accuracy and speed while greatly reducing the risk and costs.
The integration of Nexthink and EasyVista reduces incidents up to 35% and decreases resolution time by 60%. CIOs will be able to proactively identify end-users who have been or will be affected by a potential problem.
A natural partnership after a successful first collaboration with EasyVista partners
Nexthink and EasyVista have been working together since 2013 via two major Swiss partners, LANexpert and Advances Informatique, and with Itamsys in Lyon who performed the first successful integration with the 3SI Group. It was therefore natural for the two companies to undertake a more wide-ranging collaboration in both France and the United States.
“For the past several months we have seen accelerated digitalization of IT with mobility as a highlight. A large part of our development today focuses on the “user experience.” In addition, the association with Nexthink seemed a natural fit for us to help CIOs address these new challenges,” said Cedric Cibot-Voisin, Country Manager France EasyVista.
“The increasingly fast and frequent IT changes represent real challenges for IT managers with the combination of increasing heterogeneity, risk of intrusion from end-user workstations, and costs. Real-time end-user IT Analytics can quickly and effectively address these major challenges. By integrating Nexthink into the heart of its platform, EasyVista provides its customers a valuable IT governance solution,” said François D’Haegeleer, Channel Manager at Nexthink.
For more information about EasyVista, visit http://www.easyvista.com/
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