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'''Problem'''\n\nCompanies frequently replace broken devices without evaluating their Digital Employee Experience (DEX) score, resulting in substantial costs and environmental consequences. Without insight into device performance, many devices are prematurely replaced even though they still provide a satisfactory user experience.\n\n'''Solution'''\n\nProvide hardware refresh insights to help EUC managers in their hardware refresh journeys. The live dashboard offers key insights into endpoint Digital Employee Experience (DEX) scores. Based on these scores, it suggests which devices can be kept or upgraded, reducing the number of devices that need to be replaced. \nThese insights enable informed decisions, ensuring that devices are only replaced when necessary, reducing costs and minimizing environmental impact. By leveraging performance data, EUC managers can maintain operational efficiency while promoting sustainability.\n\n'''Expected value'''\n\nThis dashboard provides data-driven suggestions to support hardware refresh decisions by:\n\n* Identifying devices that can be retained, need upgrades, or must be replaced.\n* Analyzing Endpoint DEX scores at a granular level to validate suggested actions.\n* Clearly indicating which parts require upgrades.

Hardware refresh insights

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