IT Complexity Has Exploded
Providing support in today’s rapidly changing environment puts pressure on IT teams, and many organizations struggle to keep up. You expand your current support model and rely on employee-reported incidents to keep up, but with the limited visibility offered by typical monitoring tools, that’s not enough. This visibility gap leads to misused resources, poor service delivery, and an overwhelmed IT team battling an increasing number of tickets. It's unsustainable.
Unparalleled Visibility & Continuous Improvement
Workplace Experience – powered by Nexthink Infinity, the leading digital workplace observability and automation platform – delivers unparalleled visibility across all environments so you can see, diagnose and fix digital workplace issues to continuously optimize productivity and cost in a fast-changing IT landscape.
Expedite Tactical Troubleshooting
From applications crashing to network connection failures and the dreaded blue screen, Nexthink helps customers go from proactive incident identification to automated fixes in minutes.
Drive Strategic Initiatives
Digital transformation has and will continue to be a top priority for IT Teams. Nexthink gives customers the insights needed to optimize hardware lifecycles, reclaim unused SaaS licenses, implement operating system migrations and so much more.
Deliver On Core KPIs
Nexthink provides tangible value to contribute back to the business and hit key leadership priorities. Lowering MTTR and driving digital transformation leads to cost reduction, time savings, improved sustainability, increased employee productivity and more.
Why Nexthink?
Only Nexthink Infinity gives IT the universal visibility required to solve any employee issue rapidly and cost-effectively.
Discover Key Features
Alert Hub
Get a complete, real-time view of incidents happening across your organization. One central location shows all alerts that have been triggered over the past 30 days.
Device Timeline
See exactly what was happening on the affected device at the moment an incident occured. Look back over the last 30 days to uncover trends.
Remote Actions
Multiple remediation types services any need. Remote actions can be scheduled to avoid disrupting employees, triggered manually to fix in real-time or orchestrated via Infinity’s API.
What Nexthink’s been able to do is give us that visibility into our world that we never had. What's going to be the biggest bang for the buck? Let’s get the big picture and then walk through it and prioritize the work.
We don't have to choose between cutting costs and preparing a better future for our environment – we can accomplish both. This data-driven strategy has enabled us to avoid almost $300,000 in IT costs.
We are developing dashboards that show individual users how their software, hardware, and digital habits impact their carbon footprint. The aim is to illuminate the small behavioral changes that can make an individual a more responsible consumer of IT.
What Nexthink’s been able to do is give us that visibility into our world that we never had. What's going to be the biggest bang for the buck? Let’s get the big picture and then walk through it and prioritize the work.
We don't have to choose between cutting costs and preparing a better future for our environment – we can accomplish both. This data-driven strategy has enabled us to avoid almost $300,000 in IT costs.
