Watch Replays

London
Welcome to the Post-Transformation Era: Building a Future-Ready IT Infrastructure
Gerd Brauner (Commerzbank AG)

London
Experience-Driven Transformation: How GSK is Building a World-Class Workplace
Sarah Jones (GSK)

London
The Savannah Journey: Bupa’s Vision of Frictionless, Experience-Driven IT
Lis Hyett (BUPA), Thomas Meagher (BUPA)

London
Reducing Noise in the System: From Reactive to Imaginative
Wim Geurden (EY)

London
The Application Crystal Ball: Unlocking Real-Time App Intelligence, Featuring Landis+Gyr
Michael Trepte (Landis+Gyr)

London
Mining for Meaning: Unlocking Adopt Experience Insights at Scale, Featuring Rabobank
Casper van Amelsvoort (Rabobank)

London
The Discipline of DEX: Turning Insight into Action
Dhan Pandya (Tokio Marine)

London
Building Trust in Digital Communications: Delaval’s Journey with Nexthink
Per Andersson, Johan Grandin (DeLaval)

London
Building a DEX Specialist Unit: BDO's Journey to a Four-Star Service Desk & Beyond
Sam Punnett, Lee Trimmer (BDO)

London
Energizing Change: Unpacking Iberdrola’s Digital Workplace Evolution
Chechu Zabako (Iberdrola)

London
Ahead of Every Disruption: Kenvue’s DEX Evolution
Alasdair Wanless (Kenvue)

London
Beyond the Ticket Queue: Real-World DEXOps Transformation with Baloise Group
Pascal Probst, Othmar Kauffman (Baloise)