Nexthink Infinity for Government Is Now FedRAMP Class C Certified
Helping federal agencies reduce digital friction, strengthen mission continuity, and make better use of limited resources.
Today, we reached an important milestone for Nexthink and for the federal agencies we serve: Nexthink Infinity for Government is now a FedRAMP Class C Certified Digital Employee Experience platform purpose-built for U.S. federal agencies.
This moment is about more than compliance. It’s about trust and earning the confidence of agencies responsible for some of the nation’s most critical missions, whilst giving them the ability to modernize their digital environments without compromising security, sovereignty, or accountability.
For years, federal CIOs and technology leaders have been asked to accelerate modernization, driving workforce productivity, and strengthen cybersecurity, all while operating under strict statutory mandates and budget constraints.
With Infinity for Government now FedRAMP Class C Certified, agencies have a DEX platform purpose-built to support modernization while meeting federal security and compliance requirements
Why this matters now
Technology sits behind nearly every federal mission today. When it works well, agency employees can focus on delivering their mission for citizens. When it creates friction, progress slows, risk increases and valuable minutes on mission are lost.
Many government IT teams still operate reactively because they lack continuous visibility into where digital friction is occurring, how many employees are affected, and which issues pose the greatest mission impact. That matters even more as agencies are asked to deliver more with increasingly limited resources. Without this insight, it can be difficult to determine which issues are affecting the employees, where investment is needed or whether improvements are delivering the intended results.
Digital employee experience gives agencies the way to answer those questions. It helps them understand how technology is performing for their workforce, address problems earlier and focus resources where they can have the greatest impact. But for that insight to be useful in the federal environment, it must be delivered securely and meet the standards agencies, and the public they serve expect.
Built for Government: secure, proven, and compliant
Nexthink Infinity for Government is a specialized edition of the Nexthink Infinity platform, purpose-built for government agencies, hosted in AWS GovCloud, FedRAMP Class C Certified and designed to meet the security and compliance requirements of U.S. federal agencies.
Bringing the platform to federal agencies required us to meet hundreds of stringent controls across data protection, access management, incident response and encryption. Despite these requirements, Nexthink Infinity for Government delivers the proactive capabilities that help IT leaders in some of the world’s most complex organizations anticipate issues, automate resolution, engage employees and reduce costs.
These capabilities are built on more than a decade of experience supporting over 1,300 organizations worldwide. That experience has helped Nexthink become a three-time consecutive Leader in the Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools.
Federal agencies are not starting from scratch. They benefit from insight tested at scale and adapted to the realities and mission requirements of government.
Supporting Federal IT Leaders at mission speed
Federal CIOs operate in an environment where every decision must be defensible, auditable, and aligned to mission outcomes. As AI adoption expands across agencies, CAIOs are also taking on a growing role in understanding and governing how emerging technologies are used across the workforce. Together, these federal technology leaders need trusted, continuous endpoint telemetry to make informed, policy-aligned decisions.
Infinity for Government provides that clarity. With secure, FedRAMP-authorized insights into how devices, applications, and services perform across the workforce, IT leaders can connect technology performance directly to workforce productivity and mission readiness.
With this visibility, Federal IT Leaders can:
- Identify and reduce digital friction before it becomes widespread disruption
- Automate remediation and reduce repetitive support effort
- Optimize software and technology investments through better utilization data
- Strengthen mission continuity with proactive IT operations
- Support compliance, oversight, and reporting with measurable endpoint evidence
Just as importantly, it creates a shared language between IT, security, and mission leaders. Decisions about modernization, risk, and investment can be grounded in measurable evidence, helping agencies prioritize what matters most and move forward with confidence.
Continuing our commitment
FedRAMP Class C certification marks an important step forward, providing the foundation for how we will support federal missions in the years ahead.
With this certification, Nexthink is uniquely positioned to support federal agencies as they align with initiatives like FedRAMP 20x, OMB Memo M-24-15, and the AI Action Plan, all of which call for smarter automation, stronger security, and faster adoption of cloud technologies.
Our commitment is simple: to continue investing in innovation that strengthens mission continuity, empowers the federal workforce, and helps agencies modernize securely with confidence, not just today, but for the future.
To learn more about the importance of strong DEX in the federal sector, read The Cost of Doing Nothing: Why Public Sector (PS) Productivity Lags Behind Other Industries.