“By 2025, 50% of IT organizations will have established a DEX strategy, team, and management tool, up from 20% in 2023.”
In the Market Guide for DEX Tools, Gartner analysts have shared valued insights to help infrastrusture and operations leaders understand what is available and select the right DEX tool.
Access the full Market Guide for everything you need to navigate the DEX tools market. You’ll learn how the market is evolving, and receive crucial recommendations for how to:
Maximize ROI to ensure DEX tools support diverse use cases in their organization's employee experience strategy. Executing a technical proof of concept is also recommended.
Understand the must-have and standard capabilites for the DEX market.
Build a balanced business case for buying a DEX teel by comparing costs against objectives that align with strategic value for your organization, with clear, agreed metrics of objective and subjective (or tangible and intangible) benefits.
Gartner, Market Guide for DEX Tools, Dan Wilson, Autumn Stanish, and 3 more, 9 October 2023
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