Bridging the AI Acceleration Gap
New research from Harvard Business Review Analytic Services, in association with Nexthink
AI adoption is accelerating across the enterprise, but many organizations lack the visibility to understand its impact on employees, productivity, risk, and governance.
New research from Harvard Business Review Analytic Services found that 57% of the respondents (all involved in their organization’s AI decisions) believe AI adoption is happening faster than their organization’s ability to understand its impact.
“Throughout the history of digital transformation, the most successful organizations have understood that innovation and governance must advance together.”
Pedro Bados, Co-Founder & CEO, Nexthink
As AI use expands, IT must balance innovation with governance while proving that AI investments are delivering measurable value.
Bridging the AI Acceleration Gap explores how organizations can close the gap between the speed of AI adoption and their ability to manage it responsibly through a holistic digital employee experience strategy.
Key findings
57% say AI adoption is happening faster than their organization’s ability to understand its impact.
63% say their organization’s IT leadership is concerned about enabling rapid AI adoption while maintaining governance.
66% say AI adoption is forcing their IT to demonstrate its value in new ways.
48% report uncertainty within their organization’s IT leadership’s about their long-term role in AI transformation.
Understand AI’s impact before the gap grows
Organizations that can see how employees are using AI, identify emerging risks and friction, and connect adoption to measurable outcomes will be better positioned to scale AI responsibly.
Download the report to learn how IT can take a more strategic role in shaping enterprise AI.
Based on a global survey conducted by Harvard Business Review Analytic Services of 259 respondents from the Harvard Business Review audience, all of whom are involved in their organization’s decisions about AI and all of whom work at organizations already using AI to some degree.
