Nexthink Named a Leader in Vendor Effectiveness in all Areas of DEJ’s Top 20 Vendors for Managing IT Performance in 2022 Report
BOSTON / LAUSANNE — July 21, 2022 – Nexthink, the leader in Digital Employee Experience (DEX) management, today announced Nexthink has been featured as a Leader in all relevant “areas” in Digital Enterprise Journal’s (DEJ), “Top 20 Vendors for Managing IT Performance in 2022 Report”.
DEJ surveyed more than 3,300 organizations around a variety of topics on managing IT performance to help end-user organizations understand what solutions best fit their specific needs in the recent vendor agnostic report. The research shows that 68% of an IT team’s time is spent on tasks that do not contribute to key business outcomes – a problem as business outcomes is the #1 capability that organizations are looking to deploy. Additionally, the study shows that organizations are losing on average, $2.82 million annually because of employee turnover due to lack of visibility in employee experience. According to DEJ, Nexthink’s ability to get full visibility into workforce productivity and the quality of user experience allows it to play a unique role in connecting technology value proposition to business outcomes.
“According to this new report by DEJ – 51% of organizations don’t know if innovation is impacting their business performance and from our own research, we know that 54% of senior IT decision makers admit that IT failures have often or sometimes led to embarrassing situations with customers and business partners at their organization,” said Yassine Zaied, Chief Strategy Officer at Nexthink. “So, an organization’s efforts to innovate might be hurting their bottom line and many are still lacking the visibility needed to not only pinpoint the issue, but to address it. This is a key reason why customers choose Nexthink – to gain visibility and turn that into action.”
“This research shows an increase in areas that organizations have to address in order to run effective IT organization. Nexthink is one of a very few vendors that can address nearly all of these areas. The company’s unique mix of capabilities enables organizations to achieve their #1 goal for managing IT performance – create and manage differentiating user experiences,” said Bojan Simic President and Chief Analyst Digital Enterprise Journal.
In addition to the 8 areas listed as priorities for key users, Nexthink’s capabilities were highlighted as being well aligned with user requirements in categories such as Data management and analytics at scale, Modernizing IT service delivery organization and Vendor selection.
For more information on the report, check out: www.nexthink.com.
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