Everything is seen as a VDI problem
Ensuring your VDI solutions are performant and cost-effective is a daunting task on its own. Even with excess resources, employees may not be able to work effectively. If a network connection is unstable, or an application is unresponsive, you are blamed. With so much out of your control, it’s impossible to know what to change, issues take too long to resolve, and employees suffer.
With Nexthink VDI Experience, you can fix VDI issues faster, reduce escalations, and increase the productivity of employees and IT.
Nexthink VDI Experience provides IT teams with a comprehensive view into the experience of VDI users, providing session-specific, real-time data points, AI-driven insights, and targeted remediation so employees can stay productive on both their physical and virtual devices.
By surfacing emerging virtual session issues with AI-powered insights and proactive detection, Nexthink enables IT to address problems before they affect employees.
VDI Experience provides 80+ additional session metrics, collected every 3 seconds, and displays them through a purpose-built unified UI, designed to cut through the complexities of VDI. Combined with Nexthink’s insights from the physical endpoints, network connections, and applications within the virtual environments, Nexthink enables IT to drill down into problematic sessions to quickly see where the VDI user issues are coming from and how to resolve them.
Yes. Nexthink allows you to target users, desktops, and sessions with precise remediations and automate recurring issues to reduce manual effort.
Nexthink continuously monitors usage, performance, and capacity, helping IT teams right-size resources and uncover opportunities to optimize costs, which can be significant with some types of cloud VDI environments.
Because Nexthink gathers insights from all aspects of a VDI environment, IT teams are able to quickly distinguish which VDI issues are truly due to problems with the VDI infrastructure, and which issues are driven from other elements like the client, network connection, or applications.
Yes. Nexthink uncovers failed connections from applications and VDI desktops, helping IT teams identify hidden network issues and ensure reliable connectivity for every endpoint.
Key features include end-to-end visibility of the health of VDI sessions, including a visual session map that shows where sessions are coming from and to which VDI environment/region. Session-aware Remote Actions and 80+ new VDI-related metrics enable VDI teams with the ability to see, diagnose, and fix issues impacting VDI users quickly.
In addition to improving the virtual user experience and reducing employee down-time caused by disruptions to VDI environments, Nexthink VDI Experience can effectively help IT teams reduce cloud costs, track VDI migration projects, and reduce service desks costs by empowering non-VDI specialist teams to troubleshoot and resolve issues that previously would have required costly L3 VDI specialists. Since Nexthink provides a wealth of insights and data on all aspects that can impact the performance of a virtual session, VDI Experience can also empower teams to have productive, pointed conversations with cloud vendors who may manage part of their VDI infrastructure, helping to identify the root cause of issues faster. How can I see it in action? See Nexthink VDI Experience in action and schedule a demo .
Nexthink supports all major VDI vendors, including Citrix, Omnissa (previously VMware), AWS Workspaces, and Microsoft – both Azure Virtual Desktops and Windows365 Cloud PCs. Installation of Inbound Connectors for each of these VDI vendors is recommended to allow you to import additional device organizational information about virtual desktops, such as host pool or the type of desktop virtualization.
Yes. Nexthink provides a lightweight VDI Client Extension that can be deployed to non-managed devices. The extension will not collect personal information but shares relevant metrics with VDI Experience, when VDI sessions are active.
