Opens daily at 7:45 AM. All attendees, whether pre-registered or registering onsite, must check in upon arrival to receive a conference badge. An information desk is staffed in the registration area each day for assistance.

Available to all DEXOps Learning Track ticket holders only. Access is included for attendees with a morning session, afternoon session, or both.

Kick off Experience 2026! Open to all General Admission ticket holders. Connect with fellow attendees in the Solutions Pavilion, featuring sponsoring partners and The DEX Show stage. Light bites and drinks provided.

The Experience '26 exhibit hall, featuring sponsoring partners and The DEX Show stage with key insights from IT Change Makers.

Nexthink demo stations featuring drop-in demonstrations with product experts.

Stop by the Nexthink DEX Services Hub for a high-impact conversation about how to elevate your digital employee experience (DEX). Designed as a focused space for strategic engagement, the Hub features our Professional Services (PS) and Nexthink Accelerate experts ready to connect with you. Whether you’re looking to boost DEX maturity, explore Nexthink Accelerate opportunities, or simply get expert guidance on your next steps, our team is ready. This is your chance to have meaningful, tailored discussions with the people who help drive outcomes for organizations like yours every day.

The DEX Services Hub is ideal for customer product owners and technical stakeholders seeking:

• Guidance to strengthen ongoing DEX initiatives
• Strategic input on accelerating results with Nexthink
• A clearer view of how PS and Accelerate services deliver long-term value

While product demos will be available in a separate area, Nexthink Experts, this is your go-to destination for advisory insights, practical recommendations, and direct access to Nexthink’s top DEX experts.

Opens daily at 7:45 AM. All attendees, whether pre-registered or registering onsite, must check in upon arrival to receive a conference badge. An information desk is staffed in the registration area each day for assistance.

Available to all General Admission ticket holders.

The Experience 2026 exhibit hall, featuring sponsoring partners and The DEX Show stage with key insights from IT Change Makers.

Nexthink demo stations featuring drop-in demonstrations with product experts.

Stop by the Nexthink DEX Services Hub for a high-impact conversation about how to elevate your digital employee experience (DEX). Designed as a focused space for strategic engagement, the Hub features our Professional Services (PS) and Nexthink Accelerate experts ready to connect with you. Whether you’re looking to boost DEX maturity, explore Nexthink Accelerate opportunities, or simply get expert guidance on your next steps, our team is ready. This is your chance to have meaningful, tailored discussions with the people who help drive outcomes for organizations like yours every day.

The DEX Services Hub is ideal for customer product owners and technical stakeholders seeking:

• Guidance to strengthen ongoing DEX initiatives
• Strategic input on accelerating results with Nexthink
• A clearer view of how PS and Accelerate services deliver long-term value

While product demos will be available in a separate area, Nexthink Experts, this is your go-to destination for advisory insights, practical recommendations, and direct access to Nexthink’s top DEX experts.

Behind every amazing digital employee experience is a champion, a changemaker. At Nexthink, those champions have a name: Ambassadors. Over the last year, our Ambassador community has continued to grow into a truly global movement.

Pedro says it best. Our DEX leadership position is not something we achieved alone. It is earned every day, in partnership with our customers, who are often the real champions and innovators. Nexthink customers consistently challenge us, collaborate with us, and trust us to help lead their transformations. They deserve our deepest gratitude.

It is our Ambassador Community that leads this charge, using Nexthink in innovative ways to solve problems and raise the digital experience bar for millions of employees around the world.

Visit our Ambassador Lounge at Experience ’26 to meet these visionaries, hear their stories, and join the movement. Raise your voice and help lead the future of DEX.

Nexthink Co-Founder & CEO, Pedro Bados, alongside Chief Product Officer, Samuele Gantner, explore Agents of Change and unveil Nexthink's latest innovations.

What if your service desk could resolve issues before users ever submit a ticket? In this session, leaders from Burns & McDonnell share how they are transforming IT operations using Nexthink’s AI agent, Spark, to reduce human interactions, accelerate support, and drive measurable efficiency gains. With a goal to eliminate 20% of support interactions and already saving more than 4,000 hours through automation, their team is rethinking how IT delivers service. Join us to hear the strategic vision behind adopting AI-driven support, including aligning leadership around measurable outcomes and creating a culture of automation. Then see how Burns & McDonnell made this vision become reality. Attendees will walk away with practical lessons on deploying AI agents thoughtfully, driving adoption, and building a more efficient, proactive service desk.

What happens when IT automates away nearly half of its support work—and realizes its biggest opportunity isn't solving problems, but preventing them? In this session, National Grid shares its journey from 0% to nearly 50% automation in less than two years by combining Nexthink, AI, APIs, and endpoint intelligence to create seamless employee experiences. Learn how the team built reusable, programmatic campaigns, automated software fulfillment and user communications, and exported millions of endpoint insights to drive large-scale analytics and continuous improvement. Beyond the technology, discover how automation is reshaping the role of EUC from reactive support and ticket reduction to partnering with business leaders, understanding organizational challenges, and delivering measurable business value through exceptional digital experiences. Attendees will leave with practical strategies for scaling automation through APIs, building intelligent and proactive workflows, reducing support demand, and repositioning IT as a strategic driver of employee experience rather than simply a resolver of technical issues.

Available to all General Admission ticket holders.

Atos presents the official Experience '26 after-hours party. Enjoy drinks, desserts, and light entertainment in an outdoor setting (weather permitting). Keep the conversations going and connect with fellow members of the DEX community.

Opens daily at 7:45 AM. All attendees, whether pre-registered or registering onsite, must check in upon arrival to receive a conference badge. An information desk is staffed in the registration area each day for assistance.

Available to all General Admission ticket holders.

The Experience '26 exhibit hall, featuring sponsoring partners and The DEX Show stage with key insights from IT Change Makers.

Nexthink demo stations featuring drop-in demonstrations with product experts.

Stop by the Nexthink DEX Services Hub for a high-impact conversation about how to elevate your digital employee experience (DEX). Designed as a focused space for strategic engagement, the Hub features our Professional Services (PS) and Nexthink Accelerate experts ready to connect with you. Whether you’re looking to boost DEX maturity, explore Nexthink Accelerate opportunities, or simply get expert guidance on your next steps, our team is ready. This is your chance to have meaningful, tailored discussions with the people who help drive outcomes for organizations like yours every day.

The DEX Services Hub is ideal for customer product owners and technical stakeholders seeking:

• Guidance to strengthen ongoing DEX initiatives
• Strategic input on accelerating results with Nexthink
• A clearer view of how PS and Accelerate services deliver long-term value

While product demos will be available in a separate area, Nexthink Experts, this is your go-to destination for advisory insights, practical recommendations, and direct access to Nexthink’s top DEX experts.

Behind every amazing digital employee experience is a champion, a changemaker. At Nexthink, those champions have a name: Ambassadors. Over the last year, our Ambassador community has continued to grow into a truly global movement.

Pedro says it best. Our DEX leadership position is not something we achieved alone. It is earned every day, in partnership with our customers, who are often the real champions and innovators. Nexthink customers consistently challenge us, collaborate with us, and trust us to help lead their transformations. They deserve our deepest gratitude.

It is our Ambassador Community that leads this charge, using Nexthink in innovative ways to solve problems and raise the digital experience bar for millions of employees around the world.

Visit our Ambassador Lounge at Experience ’26 to meet these visionaries, hear their stories, and join the movement. Raise your voice and help lead the future of DEX.

New this year, Community DEXchange brings small groups together for focused, peer-led discussions. Join a table with fellow attendees to explore topics and use cases you care about. Share challenges, exchange ideas, and learn how others are driving change within their organizations. Advance registration for roundtables will open a few weeks before the conference.

What to expect: 

• DEXchange welcome: 8:00-8:30am 
• Block 1: 8:30-9:30am
• Networking break: 9:30-10:00am
• Block 2: 10:00-11:00am

What if Nexthink is only a fraction of your DEX potential? In this session, Mitch Trytcha, Lead DEX Programs & Research at Vizient, reveals how their team evolved from a small, tool-focused function into a scaled, enterprise-wide DEXOps engine driving measurable business outcomes. By treating Nexthink not as the destination but as one of many inputs, Vizient built a holistic model that connects data, employee sentiment, and cross-functional collaboration across IT, security, and business teams. Learn how they translate insights into investment decisions, influence tool strategy and governance, and establish continuous improvement loops that actually stick. From breaking down silos to delivering a compelling “State of DEX” narrative to leadership, this session will show how to turn experience data into action, alignment, and real ROI.

Digital Employee Experience is no longer just about dashboards and metrics, it's becoming a core operational discipline. Join leaders from Kimley-Horn, Vizient, and Ciena as they discuss how they're operationalizing DEX to drive meaningful business outcomes. From building grassroots enthusiasm and securing executive sponsorship to advocating for employees with data and uncovering issues that traditional IT metrics miss, this panel will share practical lessons learned from organizations at different stages of their DEXOps journey. Attendees will leave with actionable ideas for increasing internal adoption, gaining leadership buy-in, embedding DEX into day-to-day operations, and using experience data to proactively solve business problems before they become support tickets.

What does it take to transform end user computing from an outsourced, reactive support model into a proactive, automation-driven engineering organization? In this session, Michelle Chalk of Origin Energy shares the organization's remarkable seven-year journey using Nexthink to modernize IT operations, reduce vendor dependency, and dramatically improve the employee experience. Learn how real-time endpoint visibility, automation, and data-driven decision making helped Origin increase first contact resolution from 63% to 93%, reduce MTTR, and shift the support model from outsourced resources to automated. Beyond the metrics, Michelle will discuss the evolution from reactive support to proactive operations and the roadmap toward predictive, self-healing digital workplaces. 

Attendees will leave with practical strategies for building a DEX maturity roadmap, leveraging automation to improve operational efficiency, reducing reliance on traditional support models, and demonstrating measurable business value through digital employee experience.

This panel will explore how advanced organisations are using Digital Employee Experience (DEX), AI and Nexthink's AI tooling, including Spark and Workspace to modernize IT support and create better employee experiences. 

Through practical customer stories, you’ll like to understand how DEX enables AI and what lessons organisations can take away as they introduce AI into enterprise IT. 

What if your end-user computing data could do more than troubleshoot devices, it could transform how people work? In this session, Azelis shares how it evolved from traditional endpoint visibility to a Digital Productivity strategy by combining Nexthink Application Experience, Activity Mining, and Digital Adoption. Through real-world use cases, attendees will see how IT partnered with business teams to uncover process inefficiencies, measure application adoption, improve meeting effectiveness, reduce manual work, guide users toward compliant tools, and accelerate change through contextual in-app guidance. Rather than focusing solely on technical health, this session demonstrates how EUC teams can use behavioral insights to drive measurable business outcomes while balancing productivity, privacy, and user experience. Attendees will leave with practical examples of how to leverage endpoint telemetry to identify productivity opportunities, increase adoption of new technologies, engage business stakeholders with actionable insights, and position EUC as a strategic contributor to digital transformation.

What if IT success wasn’t defined by uptime but by how people actually feel about their technology? In this keynote, Simon Sankey, Senior Director of User Experience at Aon, shares how one of the world’s leading professional services firms is elevating digital experience to the highest levels of the organization. Backed by executive sponsorship, Aon is building its first-ever Experience Management Office, redefining governance, and embedding experience into every decision, from acquisitions to daily operations. By combining Nexthink data with real employee sentiment, Simon’s team is moving beyond traditional metrics to uncover what truly drives productivity, frustration, and value. This session will challenge how you think about IT, showing how to turn experience into a shared language across the business and create a strategic lever for delivering better outcomes for both employees and clients.

Available to all General Admission ticket holders.