When your digital workplace works, everything works.
Most IT teams are too busy reacting to see the full picture. Workplace Experience flips the model, from ticket-driven to data-driven, so IT can proactively fix issues, automate resolutions, and continuously improve the experience and productivity for every employee, on every device.
Check out how Workspace can now read ITSM ticket information and automates the fix from one AI-powered operational console.
Workplace Experience, powered by Nexthink Infinity, gives IT teams the visibility and tools to see, diagnose, and fix digital workplace issues across every environment. This clarity helps drive productivity and reduce costs.
With complete visibility, your team can identify and resolve issues before they impact employees, freeing up time for more strategic work. Moving from reactive ticket management to proactive detection and automated fixes helps IT focus resources where they matter most.
Nexthink brings together real-time visibility, deep investigation, and automated remediation so IT can resolve issues quickly and efficiently.
Alert Hub gives IT a single, real-time view to assess the overall situation in the IT environment and detect the most urgent and impactful alerts of all incidents in a chronological timeline.
Device Timeline reveals what happened on any device with a detailed historical record d to help correlate issues with specific events and identify patterns and trends.
Remote Actions fix issues, gather data and prevent problems.
Many common issues can be resolved automatically within minutes through Remote Actions and self-healing, while automated workflows can deliver real-time, immediate resolution before issues impact users. Customers can move from proactive incident identification to automated fixes in minutes.
It provides real-time visibility, AI and automation, and digital adoption in one platform to drive measurable business impact like optimizing hardware lifecycles, and reclaiming unused SaaS licenses while enabling IT teams to empower transformational change.
Nexthink drives higher employee productivity, lower IT support costs, faster and safer digital transformation, stronger AI governance, improved service desk efficiency, reduced operational risk, and measurable ROI across the digital workplace.
You can schedule a demo or watch a recorded product demo.