Watch how an L1 agent at this European financial organization was able to effortlessly troubleshoot an employee’s subjective issue—“my PC is Slow”—using real-time experience data embedded directly in the ServiceNow Incident Management Console.
Video
Watch how an L1 agent at this European financial organization was able to effortlessly troubleshoot an employee’s subjective issue—“my PC is Slow”—using real-time experience data embedded directly in the ServiceNow Incident Management Console.
