IT should be managed to minimize employee disruption across their daily use. But IT Leaders and their teams are blind to what employees are experiencing; they have no way of actionably measuring those experiences. Surveys give only subjective context based on perceptions and are thus not actionable.
This Whitepaper describes how companies and IT leaders can demonstrate that IT isn't a negative impact on employee productivity by measuring employee sentiment and actual employee experience in a way that aligns directly to the performance of all the technologies they are using.
