Who We Are

Our customers are in the front seat driving the future of IT. They are innovative, creative, and challenge the status quo. They are passionate about connecting functional technology to world-class human experiences and understand the importance of IT as a true enabler of the business.

At Nexthink, we always listen to our customers’ feedback. We take pride in helping them get the job done, as their job is fundamental in making the modern workplace operate seamlessly. We believe IT teams are true heroes operating in the shadow that deserve to take the center stage.

Together, we carve new paths to a future workplace with stellar digital employee experiences and where people are more productive and happier.

Nexthink Core Values
We are positive
Nexthinkers focus on the challenges ahead. We’re optimistic about what the future can bring and choose problem-solving over finding fault or laying blame. Our work is challenging. Nexthink is a fast-paced environment, but by staying focused on what’s next, and looking ahead with optimism, we’ll all enjoy that unbeatable feeling of success.
We get things done
Nexthinkers are fearless people, obsessed with delivering results. And we make that possible for our clients by starting out with clear goals. Every Nexthinker enjoys ownership and accountability – their targets are clear from the start, and they focus on getting the job done well. That feeling of accomplishment when we hit a milestone and get the chance to explore what’s next is what we love!
We are one team
Nexthinkers collaborate to find the best solution for our customers. Every area of the business is as important as the next, each one critical to delivering delight every day. We respect and care for each other. It’s so much more meaningful to win as a team. We keep growing Nexthinkers are always looking to learn and improve their understanding. We’re curious people, and we’re fast learners.
We keep growing
We love to challenge the status-quo, in our work and in ourselves. No one enjoys failure, but it’s a safe way to learn. It helps us to improve and come back stronger. We invest in the individual and the team so everyone can grow in both their professional and personal life.
Sr. Director, IT Service Management in healthcare industry, 5 stars (Source: G2)

“Game-changer DEX User Experience platform - a complete disrupter!”

 

Client IT Experience Analyst in a global pharmaceutical company, 4.5 stars (Source: G2)

“Nexthink, a powerful tool with a great company behind. Nexthink has a huge potential to create benefits and enable cost saving for the companies using it in regards to the IT Infrastructure.”

Nexthink user in a global pharmaceutical company, 5 stars(Source: G2)

“The future is here with Nexthink. Nexthink is a versatile tool making the everyday of a service desk agent easier. By helping the agents we are also saving a lot of time for the users, customers, to avoid asking questions we can check in the tool.” 

 

Nexthink user in a global IT company, 5 stars(Source: G2)

The “Best Digital Experience Management tool. The team provides exceptional service and support. They are always available and respond quickly to our queries. They connect on regular basis to discuss the pain points and help our team in tackling them.” 

 

IT Specialist in the manufacturing industry, 5 stars(Source: Gartner)

“Nexthink Is What Every Corporation Needs! Nexthink is definitely a game-changer for IT teams. The amount of data, and the number of ways it can be displayed and interacted with, opens up a whole world of possibilities for any size organization.”

 

Nexthink user in the financial industry, 5 stars(Source: G2)

“What I like best with Nexthink is the people... they understand immediately our challenges!”

Technical Product Manager in the banking industry, 5 stars(Source: Gartner)

“Nexthink Infinity - a must have product for any company”

 

 

User in IT sector, 4.5 stars (Source: G2)

“The best things about Nexthink is the user-friendly interface, adaptivity to the latest technologies and features, real-time support from the product and cloud team […]”

 

 

Nexthink user in the energy sector, 5 stars (Source: G2)

“Nexthink is the Future”

 

Sr. Director, IT Service Management in healthcare industry, 5 stars (Source: G2)

“Game-changer DEX User Experience platform - a complete disrupter!”

 

Client IT Experience Analyst in a global pharmaceutical company, 4.5 stars (Source: G2)

“Nexthink, a powerful tool with a great company behind. Nexthink has a huge potential to create benefits and enable cost saving for the companies using it in regards to the IT Infrastructure.”

Awards
2025
Built In 100 Best Large Places to Work in Boston in 2025
Built In 100 Best Places to Work in Boston in 2025
Built In 100 Best U.S. Large Companies to Work For in 2025
2024
Nexthink Named a Leader in Forrester Wave™ Report!
Nexthink ranked first in the 2024 Gartner® Critical Capabilities for Digital Employee Experience
Nexthink named as a Leader in 2024 Gartner® Magic Quadrant™ for Digital Employee Experience
Nexthink Flow Recognized by SIIA as the Best Digital Employee Experience Solution
2023
BuiltIn Boston Best Places to Work- BuiltIn
2022
Boston Best Places to Work and Boston Best Large Companies to Work For-Built In
EcoVadis Silver Sustainability Rating-EcoVadis rating agency
Tech Cares Award-TrustRadius
2022 Gartner® Peer Insights™ Voice of the Customer Report
2021
Outstanding Learning & Development-Omni Present
2021 Gartner® Peer Insights Voice of the Customer Report
2020
Tech Top 50 Innovation-Mass TLC

Entdecken Sie mehr