Mergers and acquisitions (M&A) have long been an integral part of Honeywell’s growth strategy. Through strategic M&A, Honeywell can sustain and accelerate growth, better positioning them address some of the world’s most complex challenges.
As a multinational conglomerate with over 99,000 employees across 750 sites in 80 countries, ensuring that business operations consistently drive productivity instead of hindering it is a critical component to their growth.
A key part of every M&A is the technology integration. Two environments must be merged into one. Yet this process can come with an array of challenges. Honeywell recognized that addressing the challenges associated with M&A activity will not only improve the organization's operational efficiency but also improve the digital experience for their employees.
Read on to discover how DEX data has enabled Honeywell to speed their M&A technology integration to accelerate growth and remain at the forefront of innovation.
The Problem
Traditionally, Honeywell's process for workplace integrations after mergers and acquisitions was manual and time-consuming, involving several months of back-and-forth communications just to acquire the necessary data to begin the plan the integration of their technology stacks. Balancing this with maintaining smooth day-to-day operations was a constant struggle.
Time is money in M&As and Honeywell's challenges proved to be both time-consuming and costly. The inefficiencies in their processes resulted in delays that drove up costs.
Along with escalating costs in their M&A process, Honeywell also faced persistent trust-related risks due to the lack of clear visibility in their data. Without data-driven insights, many decisions were based on assumptions and trust rather than informed by concrete information.
The challenges of their M&A process extended beyond operational issues, employees undergoing transition were also affected. Delays in provisioning of essential hardware, systems, and applications created onboarding issues and challenging experiences. A poor initial technology experience for employees can quickly lead to reputational damage, affecting the success of the integration from the start.
The Approach
With COVID-19 temporarily halting Honeywell’s M&A activities, the team saw the opportunity to reassess and refine their process as they prepared to resume.
For many companies, digital employee experience data isn’t the first solution considered when streamlining M&A processes. However, embracing their team motto - “Nothing is impossible. If you face a challenge, find a solution. If one doesn’t work, keep trying.” – they looked beyond the traditional approaches.
Given the high frequency of M&As at Honeywell, the team recognized the need for a scalable and reusable approach. They set out to develop a model that leveraged Nexthink’s deep visibility into endpoint telemetry in an easily reusable and replicable manner for future mergers and acquisitions.
The approach they developed can be broken down into two simple steps:
First: pre-configure dashboards to display the precise data needed from the acquired digital workplace devices and applications. These dashboards, once populated, give a clear view of all the data that the M&A team needs when planning their technology integration.
Second: deploy specially tagged Nexthink collectors on all acquired devices tagged in Nexthink. Once installed, these lightweight collectors immediately provide the needed data to the preconfigured dashboards, instantly granting the M&A team access to the data they need to plan their workplace integrations.
The Impact
With rapid installation of the collector on Nexthink-tagged devices, integration is highly streamlined. What previously took months of countless man hours and tedious back and forth communications is now accomplished in just days with minimal effort.
Honeywell now has a scalable approach to support its ongoing growth. Faster integration has lowered acquisition costs by cutting inefficiencies and delays that previously increased expenses. Enhanced process efficiency has streamlined operations, enabling Honeywell to manage M&A integrations more smoothly and cost-effectively.
Process efficiency has not only saved valuable time and money, but also improved the onboarding process for their new employees. From the offset their experience with their technology is improved, setting the stage for long-lasting positive digital experiences at Honeywell.
Successful integration has been the key to integration synergy and realizing cost savings. Without being faced by the burdens of complex integrations, the business can now shift their focus to what matters the most – accelerating growth and serving their customers in solving some of the world’s most complex challenges.
To learn more about how Honeywell speeds up M&A integration with DEX data, watch their recent webinar ‘How DEX Speeds M&A Integrations at Honeywell’.