This years’ Experience events featured an exciting new addition: the Partner Showcase. Designed as a dedicated space for engagement, it allowed our partners to highlight their latest innovations in Digital Employee Experience and connect with attendees throughout the event.
Central to this was HCLTech, one of our platinum sponsors of Experience 24. Coming off the heels of HCLTech and Nexthink achieving the momentous milestone of one million end points together, HCLTech joined us as a platinum sponsor in both Boston and London.
HCLTech is a global technology company, home to more than 219,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. HCLTech works with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG and Public Services.
The partnership helps customers achieve their digital workplace goals through proactive IT and enhanced visibility.
HCL’s Spotlight Session in Boston
In their insightful lightning talk on the Spotlight Stage over in Boston, HCLTech shared their perspective on ‘Maximizing Human Potential with an Experiential and Sustainable Gen AI powered Digital Workplace Design’ delivered by Arun Bhardwaj, Senior Product Manager at HCLTech.
A key takeaway from their sessions was HCLTech’s 4Es of business to employee value chain; experience, empower, engage and evolve.
The future of the service desk was hot on the agenda this year at Experience. In this session attendees got the chance to learn more about HCLTech’s Gen AI and Analytics powered digital workplace design. Arun highlighted a vision for the future of the service desk model, combining AI-driven, hyper automated IT Ops and traditional ops with strong cognitive abilities built into systems.
HCL’s Breakout Session in London
Over in London, Saurabh Sharma, AVP at HCLTech shared an insightful session on Digital Workplace Experiences and Thinking Fluid.
Key topics included:
- Trends that will shape the future of the workplace.
- Use cases for FLUID workplace Generative AI.
- HCLTech’s approach to experience led delivery.
A memorable highlight of the session was the reveal of HCLTech’s FLUID customer experience studio, now live in London. Attendees were given an exclusive sneak peek into this hands-on experience center, designed to showcase the latest in their FLUID hybrid working enablement solution pack. From a VR experience zone to mobility and delivery assistant robots, there was no shortage of new innovations to spark the imagination.
Saurabh Sharma joins The DEX Show LIVE in London
In a very special live episode of the DEX Show, Saurabh joins Tim and Tom alongside Qasim Ali from Haleon to discuss the importance of implementation in a successful DEX journey and how HCLTech best supports their clients with their implementation.
"Why are we at the event? Two main reasons. One is to share our experience of working with 400+ global customers. The journeys we've seen those customers take in terms of measuring DEX, tying it to particular business outcomes, the hiccups they had on the way, what is the right way to deploy, monitor, measure. DEX is the factor that defines the direction of partnership we have with our customers now. So, we want to share that with our customers at the event. The second is to learn."
Saurabh Sharma, AVP at HCLTech
Watch the full episode here.
HCLTech Headlines the Partner Showcase
From the moment the doors opened in Boston and London, the HCLTech booth remained a constant hub of activity. Positioned in the prime spot of the Partner Showcase, it offered countless opportunities for the HCLTech team to engage and connect with attendees.
Attendees got to learn how HCLTech’s WorkBlaze, powered by Nexthink, enables real-time monitoring of large volumes of end user computing data to quantify user experience and provide actionable data insights with transformative potential.
We caught up with the team at HCLTech, who shared their key takeaways from the event.
"Being a part of the partner showcase was an incredible experience and gave us the opportunity to engage in insightful conversations with industry leaders and share our vision for enhancing digital employee experience. It's events like these that truly highlight the power of collaboration and the shared goal of transforming the future of work."
Saurabh Sharma, AVP at HCLTech
Thank you, HCLTech!
We’d like to extend our deepest thanks to HCLTech for their incredible support at Experience 2024, as well as their continued partnership over the years.
After reaching an incredible milestone of one million endpoints together, we're excited about what the future holds for this partnership. It’s a privilege to work together, and we look forward to building on our strong collaboration in 2025.
Learn More About HCLTech
If you missed the opportunity to catch up with HCLTech at Experience this year and want to explore more on how HCLTech delivers smarter, better ways for all their stakeholders to benefit from technology. Visit their website or head over to their LinkedIn for the latest updates.