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What does it really take to eliminate tickets and move IT from reactive support to strategic impact?
In this two-part series, enterprise IT leaders from Marsh McLennan, Southern Company, apetito AG, and AG Insurance share how they built a zero-ticket strategy and executed it at scale. You will hear how they aligned IT to business outcomes, automated recurring issues, streamlined operations, and proved measurable impact beyond ticket counts.
Walk away with a practical roadmap to turn zero tickets from ambition into operational reality.
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