How IT leaders are using predictive insights and AI to reduce friction, build trust, and prepare for what’s next.
Join IT and digital experience leaders from Cox Enterprises and Bridges in Tech, alongside Nexthink, for a practical discussion on how organizations are moving from reactive support to predictive, experience-led IT.
What you’ll learn
- Why Predictive DEX is emerging as a defining IT shift for 2026
- How AI is already changing day-to-day work, from experimentation to “vibe-coding”
- What increasing complexity means for trust, productivity, and the future support model
- How IT roles and career paths are evolving in an AI-accelerated workplace
Speakers
- Andrew Cohen - Director, Team Member Experience (Cox Enterprises)
- Jon Cairns - Chief Customer Officer (Nexthink)
- Joanna Udo - Founder (Bridges in Tech)
