Integrate Nexthink intelligence into any chatbot adapter and interface to automate, scale and optimize your Digital Employee Experience
01.
Employee interface
Keep your employee’s preferred interface.
02.
Chatbot platform
Integrate with any chatbot technology
03.
Backend systems
Nexthink intelligence as data source
Greater intelligence
Increase resolution rates with in-context diagnoses and simplify automatic diagnosis with key infrastructure and device data
Better accuracy
Provide greater context to support cases impacting employees by providing key device, infrastructure and user data – dramatically decreasing the amount of information needed from the user before diagnosing their issue.
Increased speed
Remediate issues in a matter of seconds without straining your workforce by empowering your chatbot to take direct and automated actions to solve issues and submit tickets for employees on a 24/7 basis.