Ivo Gudelj shares his transformational approach to ‘making IT work for everyone’ at E.ON. In an exclusive interview with Nexthink’s CRO, Jeff Mitchell, Ivo discusses how E.ON’s experience-driven approach sparked a culture shift that not only fosters a meaningful dialogue and trust with employees, but also positioned IT within the business as a critical driver of informed action and continuous innovation.
They discuss E.ON’s digital-first strategy that aims to ensure employees ‘love IT’; What data they leverage to understand user needs; How the technology team have ignited a culture shift built around trust; The steps taken to transform IT’s prominence and position within the business, and the powerful potential all IT professionals hold to be the ‘experience consultants’ within their business; E.ON’s commitment to a more sustainable future as a leader in green energy transition.
